Customer Ratings & Reviews
- Model:
- 43S450G
- |
- SKU:
- 6538141
Customer reviews
Rating 4.5 out of 5 stars with 693 reviews
(693 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the picture quality and ease of use of the 43" Class S4 S-Class 4K UHD HDR LED Smart TV with Google TV (2023). Many also appreciate its affordable price and lightweight design, making setup a breeze. However, some users have noted issues with the remote control's functionality and viewing angles. The responsiveness of the Google TV interface has also received some negative feedback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was recommended by your service man Raejon Tilghman. I am totally satisfied with the product and the kindness and concern of the agent.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DeborahM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv is was a great choice! The Service & Representative who greeted & displayed Excellent Service was above & beyond. Thankyou so very much!! 5Stars
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
A serious contender
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't bough this item yet, but I've been considering it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ZachB,
Thank you for taking the time to provide your feedback. At TCL, we are committed to delivering premium products with world-class customer experience. Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. If you have any questions regarding our products, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. We hope you join the TCL family!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Navigating the Rough Waters!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just did the install yesterday, so still learning how to navigate the systems…
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. If you need any assistance please reach out to us at https://support.tcl.com/contact-us. Enjoy! Brandon TCL Customer Support
Rated 5 out of 5 stars
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item , bought as a gift. They absolutely love it
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the best best tv ive bought since i moved from my little island
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Very happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greate online price, Fast delivery. 100% recommended
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi LigiahelgaC,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good hd quality TV for a good price! Great present
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Lean,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect tv set up for gaming! Highly recommended..
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi KevinL,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Disabled People Not Noticed, or Cameras don't lie
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dec. 27, 2023 l'm very dissatisfied with how Tyler, the supervisor handled my situation. | Purchased a larger television online and requested it be delivered the next day; however, since I was I returning a smaller tv, I decided to change the new tv to be immediately picked up by me. I called the store and advised I'd be picking the tv up instead and was told I could still pick it up. Two problems: I successfully returned the smaller tv, which after checking my receipts have noticed they shorted me $4, which I will call to find out why in the morning. Second, The store manger on duty, Tyler, informed me AFTER their store was closed, that I would have to pick my tv up the next morning after I'd been waiting for over an hour. I explained that I have a disability and wouldn't have waited there that long, so I refused to leave, because the TV was paid for, and it wasn't my fault they were playing and running around in chaos in the store and FORGOT about me. My TV was clearly sitting in the pickup area, as an employee had already brought it out for me to get. He decided it was good to call the police, because I refused to leave until he gave me my tv which was paid for. I explained multiple times that I wouldn't have been waiting in the store for over an hour, if he would have simply apologized and told me that he made a mistake by NOT checking on why i was still waiting in their store BEFORE and during their closing. I was able to video most of the interaction to help prove they closed down without completing the tv transfer process to me, but Tyler insisted that I stop recording; so I wasn't able to record the part with him calling the police on me when he clearly wasn't doing his job. My video shows I wasn't ever irate (I stopped recording). Love shopping at Best Buy and have spent a lot of money shopping; I've NEVER had an issue with an employee but in my opinion Tyler, definitely is not a good representation of the quality customer service I'm used to receiving. So, I now I am forced to either waste my gas's and go back to the store to pick up my tv, risk changing it back to be delivered, which could be chaotic again, or cancel to get my money back and buy the tv somewhere else. I will be requesting that Best Buy corporate watch their video of the entire time I was in the store, so they can see exactly what happened.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience with the retailer. For concerns regarding a store or associate, you would want to contact your local Best Buy or Best Buy Customer Support as they would be best equipped to further assist you. When you get your TV, if you need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
tv is google
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good enough TV, I should have looked more before buying this because i wanted something i could connect my laptop to, and you can't to this unless you use chromecast. Even then it's laggy because of wifi connection.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Lasted only 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a very similar one made by TCL. I would call the picture quality and sound to be descent for the price but it lasted only 2 years. Out of the warranty period of course.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LynS,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Lasted only 26 months, then wouldn't turn on
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 24 months. TCL wouldn't extend warranty ton repair.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MFeierman,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you and review your case to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support