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Customer reviews

Rating 4.6 out of 5 stars with 63 reviews

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92%
would recommend
to a friend

Customers are saying

Customers value the effective cooling performance of this product, which users report keeps their living spaces comfortable. Many also appreciate the unit's portability, noting that it is easy to move between different areas of the home. While the device offers convenient phone connectivity, some users have noted that the operating noise level can be somewhat loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 63 reviews
  • Pros mentioned:
    Connectivity, Cooling performance

    Rated 5 out of 5 stars

    Great in our living room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with cooling the space it was recommended for, even a little beyond. Paired very easily with my phone and it was super easy to monitor the coolness of the space… from a preparation for a wedding with 15 people in the area to just my husband and me watching a movie in the living room at night.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ChristopherR, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    TCL Portable Air Conditioner.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great, blows cold air & air is strong enough to move.. great circulation! The hose however was great quality but too short so i had to buy a custom one.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JuanR, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Had it for about two weeks and works exactly as it should. Keeps us cool in the hot weather. Definitely recommend.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi user896443, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Get this Now!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this online and it was delivered (up a flight of stairs) on July 2nd. I paid $459 for it and purchased the 2 year geek squad protection. I LOVE IT! My apartment has a western exposure with lots of windows/patio door. So it gets up to 90 degrees or more inside. I have to use it in the bedroom and use another fan to vent the air into the living room/kitchen. Or I just cool the bedroom. It gets the bedroom nice and cold. So refreshing. As a senior, I have to be careful with heat exhaustion and dehydration. This unit has been so helpful to me-a life saver. It was fairly easy for me to set up. I love the wifi connection and the fact that I can turn it on, on the way home from work, with the app on my phone. It is lovingly noisy, and heavy to more on carpet. The instraument panel on top is hard to see/read in the dark. Be these few things are minor to me. I highly recommend this.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi mjmj, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance, Portability
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Cools a kitchen+family room effectively.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that it seems to evaporate humidity out the exhaust pipe rather than filling the drain. It's moderately noisy so questionable for use in a small bedroom. App setup wasn't flawless but it has all the useful functions, including smart home integration. Window slider kit is.. meh. Heavy, but the attached wheels help. Slightly priced up, though it cools well. Acceptable as a whole.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi dsockt, Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance, Portability
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Loved the first one, so I bought a second

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well. Easy to set up. Cools a large space well. Can be noisy but works well. I like that I can roll it to the garage when it’s winter and I don’t have to carry it. Bought a second one for the other half of the house

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RJHL, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    ac cool air

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Been close to 90 out and high humidity so wanted this for upstairs. Had to modify the hole cover in the window because my window has a deep window frame and the hose wouldn't lock into the hole. I did buy an extender for the hose to make longer. Love that there is a timer so can put on and it shuts off byitself. The timer goes by increments of half hour. It does the job and cools down.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TinaM, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance, Portability

    Rated 4 out of 5 stars

    nice AC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the wheels make it easy to move and they glide so smoothly. not very loud. the window part is my only complaint the window slider feels pretty cheap and is thin but the overall functionality and cooling if the AC is good

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ISABELLA, Thank you for taking the time to provide your feedback. We hope that you are enjoying your AC thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Connectivity, Cooling performance

    Rated 5 out of 5 stars

    Perfectly functional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended if setup is done properly. After making sure the drain hose was setup to continuously drain it stayed very cool and no issues. Very useful to be able to start from app while outside so I can come back to a cool living room.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi FARHANB, Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance, Portability

    Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from a window unit to this portable. Very easy to install and maintain. Works great.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Lynne, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    TCL Portable AC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this AC when my home AC went out and the warranty said it would be a week and a half before they could fix it. I went to the store and picked one up. While waiting in line to checkout, the guy in front of me told me that he had purchased the same model and that he didn't have any complaints. I got it home and set it up in about 15 minutes. The space i was using it in was a little larger than the 450 sqft listed on the box, but with a couple of fans it keep the area comfortable.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MIGUELH, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    TCL - 10,000 BTU Smart Portable AC Saved my life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this product an A+++ I am a disabled Veteran With several medical conditions and my central Air conditioner Quit working and need to be replaced and I'm on a fixed income an I could not afford a new central air unit. I purchase the TCL - 450 Sq. Ft. 10,000 BTU Smart Portable Air Conditioner it was so easy to install right out of the box I set it up in less than 20 minutes it was very quiet and it cooled my room down fast I would recommend this Portable Air Conditioner to all my family and friends 5 STARS

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DarroldW, Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Connectivity, Cooling performance

    Rated 5 out of 5 stars

    TCL Portable Air Conditioner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, keeps my house cool. Like that I can control it from my phone.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Misty, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance, Portability

    Rated 5 out of 5 stars

    Keeps things cool!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it is portable and we can move it around the house. It keeps our bedroom cold while we wait on replacing our central a/c

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PatrickM, Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in cooling my bed room, I do wish it was a bit quieter

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CHRISTINAH, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    TCL floor model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, I like the way it cools the room, I like it because it a floor model

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MynameRobandlikemybox, Thank you for taking the time to share your feedback. We're thrilled that you're enjoying your AC so far! Our AC units are designed to help you beat the heat, offering quick and easy setup, user-friendly operation, and a comfortable environment. We hope your TCL AC continues to keep you comfortable all season long! Thank you, Liz TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    What an awesome machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in the middle of a heatwave because my 14k BTU window unit was absolutely not keeping up with a 600 sqft room. I hooked this up and within 2 hours the entire room was COLD. I've even been able to use this in place of the window unit, its been great.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Mike, Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance, Portability

    Rated 5 out of 5 stars

    Portable AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and use. Instant cooling. Good price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Eddie, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance, Portability

    Rated 5 out of 5 stars

    Great AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little ac unit that was also easy to install.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DG42, Thank you for taking the time to share your feedback. We're thrilled that you're enjoying your AC so far! Our AC units are designed to help you beat the heat, offering quick and easy setup, user-friendly operation, and a comfortable environment. We hope your TCL AC continues to keep you comfortable all season long! Thank you, Liz TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    TCL Portable AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I couldn't really use it as intended as I have plantation shutters but for the bit that I used it it cooled my living really nice during the day

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LOUISG, Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC! Thank you, Alison TCL Customer Support