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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 63 reviews

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92%
would recommend
to a friend

Customers are saying

Customers value the effective cooling performance of this product, which users report keeps their living spaces comfortable. Many also appreciate the unit's portability, noting that it is easy to move between different areas of the home. While the device offers convenient phone connectivity, some users have noted that the operating noise level can be somewhat loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 63 reviews
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the day I started taking this, life has become easier and I am able to sleep easily.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SARVJEETK, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    works good not loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality colds the whole house not loud good investment

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ARLENEB, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Cools area very well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to cool RV garage and has cooled the space very well.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ArthurT, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    It’s pretty easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good cools down the room pretty fast as soon as i start it

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JOSE, Thank you for taking the time to share your feedback. We're thrilled that you're enjoying your AC so far! Our AC units are designed to help you beat the heat, offering quick and easy setup, user-friendly operation, and a comfortable environment. We hope your TCL AC continues to keep you comfortable all season long! Thank you, Liz TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 3 out of 5 stars

    it didnt dehumidify

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cooled the room okay but didn't do anything for the humidity and it vents out a lot of heat where you really need to insulate the exhaust on its way to the window. There are better ones out there.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CodyV, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your AC. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support

  • Rated 4 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a really old home and when it gets hot, it gets really bad. I purchased this product hoping it could at least cool my living room. It is currently keeping the entire bottom floor of my house cool.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DivineL, Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Nice but Loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good portable AC, however its a bit too loud for us

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RazB, Thank you for taking the time to provide your feedback. We hope that you are enjoying your AC thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 4 out of 5 stars

    Portable AC unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it, but it is pretty loud. And once in awhile it vibrates but if I turn it off for a couple minutes and stops vibrating. All in all it's worth the money

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jmereno, Thank you for taking the time to provide your feedback. We hope that you are enjoying your AC thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Portable AC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good portable AC. Keeps us asleep throughout the whole night. So glad we purchased this from Best Buy Aiea! Our favorite Best Buy! :)

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CYNTHIAQ, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Aire con

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air con work like a wonder i would buy again.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MishelleG, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 4 out of 5 stars

    Great AC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit gives us the cold air we need! Only one duct in back to port outside not 2 different ones! Well worth the money!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Brandy, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 4 out of 5 stars

    Great AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best portable AC unit I have ever had. I love that I can control it with an app and it does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were in a pinch when our ac went out in our home. This worked wonderfully for our bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using it on my garage and it's perfect. I really enjoy the smart features and ability to control it via App or Home assistant

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Hoops25, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Air Conditioner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best air conditioner i have ever had. Cools off my apartment instantly.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Spencer, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    I loved this ac my whole room gets me cold air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is easy to use include a timer the quality is very good

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CarlosC, Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    I recommend this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality products is that best one I recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL AC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works as advertised, keeps my room cold.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JUSTINM, Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Ease of control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that i can control it from anywhere. Like it circulating the air in my rooms, eliminating the temperature zines my old ac created.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi EdwardM, Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC! Thank you, Alison TCL Customer Support

  • Rated 4 out of 5 stars

    Air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt it could have been better. Best fit for a small bedroom

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ALESIAT, Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC! Thank you, Alison TCL Customer Support