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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 43 reviews

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98%
would recommend
to a friend

Customers are saying

Customers frequently mention that this product provides excellent cooling performance, effectively keeping their spaces comfortable. Users also appreciate the ease of installation and note that the unit operates at a quiet noise level. Overall, the feedback highlights a reliable and user-friendly experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-43 of 43 reviews
  • Rated 4 out of 5 stars

    TLC Air Conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Some difficulty with window tube installation.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TomHebling, Thank you for taking the time to provide your feedback. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 3 out of 5 stars

    Nice but Loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good portable AC, however its a bit too loud for us

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RazB, Thank you for taking the time to provide your feedback. We hope that you are enjoying your AC thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 1 out of 5 stars

    450-sq-ft-10000-btu-smart-portable-air-conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesnt get my room as cold as I’d expected it to.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Reenie, Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Please ensure that the unit is set to COOL mode and that the exhaust hose is properly connected to a window, as this portable air conditioner is designed to cool rooms up to 350 sq. ft. We'd like to gather more information to better understand what you're experiencing. Please reach out to us at tclsocial@tcl.com with your contact information and a brief description of the issue. A member of our team will get back to you as soon as possible to assist you.Thank you, Liz TCL Customer Support