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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2558 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, price, and easy setup of the 49" Class - LED - 4 Series - 2160p - Smart - 4K UHD TV with HDR Roku TV. Many customers commented on the great picture quality and sound, while others appreciated the affordable price and user-friendly Roku TV interface. However, some customers did mention issues with the remote control, black levels, durability, screen issues, and HDR capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,558 reviews
  • Rated 5 out of 5 stars

    Great 4k smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations! I want to get a second TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great roku tv, never had problem and do recommend..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv that exceeds all expectations! Would but again!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Great picture and fantastic sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product comes loaded with a lot of software choices which is great, the sound is fantastic!, the only reason why I am returning the TV is it won't play Netflix, which is why I bought it in the first place, I hope Best Buy can fix this problem for me. If not I want a new TV!!!

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Sorry for the issues you’re having with your TV. What you’re describing is definitely not normal. If you don’t get everything 100% through Best Buy, please reach out to us at [email protected] with your contact information and someone will get back to you right away to help. Thanks, TCL USA support

  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reccomend this product, couldn’t be happier about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great TV, easy to use and no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I believe this model TV is a great buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $350 for this two years ago and I figured it wouldn’t be a great tv but it’s bad enough I’m getting a new one in 2020 and shelling out the $$. In the last 15 years of owning TVs this one is the worst despite the “4K” labels and HDR. Anything even slightly dark in a movie just shows up as globs of darkness. A person against a dark wall will just be a blob of darkness for example. Pixels will randomly crap out for a few days and there is constant weird scanning motion going from down to up on the tv. Everything just looks grainy and it’s frustrating. I’m not a tech expert but I’m certainly not a novice. If you just need something and are budget conscience then this does emit light and a picture and you can generally watch it but don’t be duped by all these 5 star reviews like I was.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    tv upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded an much smaller older tv with this one as a gift. Havent had any complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k experience enjoy the roku's features love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Tv. If your a gamer It's great for that purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very much impressed with the choice I made here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a tv for the bedroom this was perfect...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart tv for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cut out cable, and just purchased this tv. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty tv, blacks can get nasty but great tv for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 4K. Great TV for the price. Highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good TV for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a very good TV. It is definitely not as nice as some of the more expensive TVs. Particularity it doesn't handle blacks well. Rather then solid black it is kind of black and grey. Also how Roku is so built in is kind of annoying but I would recommended it to anyone looking for a 4K TV in that price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Tv, thanks to salesperson for helping me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble and navigate through. We all like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on Black Friday and have been very pleased.

    I would recommend this to a friend
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