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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2558 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, price, and easy setup of the 49" Class - LED - 4 Series - 2160p - Smart - 4K UHD TV with HDR Roku TV. Many customers commented on the great picture quality and sound, while others appreciated the affordable price and user-friendly Roku TV interface. However, some customers did mention issues with the remote control, black levels, durability, screen issues, and HDR capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,558 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the price. Highly recommend. Easy to set-up & use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, easy set up. Would buy another one for another room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great deal for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the tv is great and easy to use. However we do seem to have issues with the volume going up and down.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Was very easy to set up and I love that Roku is built in.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV Great Price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Size great for my room. Easy setup!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for guest room. I don’t use it too much but price was good for the guest room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV Great Buy!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is Large Shows Great Pics And the options are endless....

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a great buy and has a clear picture. Great for streamimg

    I would recommend this to a friend
  • Pros mentioned:
    Roku

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Wasn't sure when I bought it but I'm sold on ROKU!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was well worth it for the lower price. Picture is phenomenal

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this ROKU tv. This tv has a nice picture and great sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound ! Enjoy watching movies and had apps needed !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying this purchase. Picture is clear and bright!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was so easy to set up and the apps update automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such great value for a tv. Clear pic and lots of user friendly features.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Bang 4 your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice inexpensive tv that has all the features I’m getting another.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these TCL’s back in January for living room and bedroom. Both worked fine up until today. Came home from work and turned on living room tv and the LCD inside is shattered. Outside screen isn’t broke and doesn’t have a mark. Have no idea how it happened. No kids in my home either. Called Best Buy customer service and the gentleman from Geek Squad said it’s not covered by warranty because “Something must have hit it”. I have no way of proving otherwise so I’m out the $380 I paid for it. Should have bought it on Amazon...

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Sorry for the issue you’re having with your TV. It definitely isn’t normal. Although physical damage isn’t covered, we’d like to look into it for you. If you could reach out to us st [email protected] with your contact info and reference this review, someone will get back to you right away to try to help. Thanks, TCL USA Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV great bang for your buck. Would and will buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother and she has been so happy ever since... very easy to navigate through...

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good tv especially at a great price. many add on features like roku any many more free options

    I would recommend this to a friend
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