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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2558 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, price, and easy setup of the 49" Class - LED - 4 Series - 2160p - Smart - 4K UHD TV with HDR Roku TV. Many customers commented on the great picture quality and sound, while others appreciated the affordable price and user-friendly Roku TV interface. However, some customers did mention issues with the remote control, black levels, durability, screen issues, and HDR capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,558 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Con: The remote. The remote is small, almost too small. Though I will say that the batteries lasted forever and a day before I had to replace them. Honestly, I probably could have just kept spinning them in the housing for another couple of weeks. I wish that the speakers on the TV were a little bit better. Beyond those two issues, I haven't had any problems with the TV save for one. For some reason, the TV was unable to connect to WiFi for a short while, but it was the work of 5 minutes to find a solution online. Hasn't had a hiccup since. Picture quality is great, connecting things to the TV is a snap, the unit itself is lightweight and easy to transport. Very satisfied with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 15 year old TV so the smart capabilities plus the picture quality is amazing. I've only had one software freeze and the Netflix app can be slow to start sometimes but the hardware has been perfect and the software can be sorted with updates.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Roku
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture love that it is smart gives my ps4 break from being on all day. Only complaint is the remote it is easy to use but small and doesn't have number pad . but other than that great tv.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great tv experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little nervous changing from the 'traditional' tv where I used Amazon Fire Stick and moving to Roku. It is a little different, and a bit different in moving around and what you see on the tv when you turn it on, but not so much so that I wanted to return it. Super easy to set up, which is good because I'm not a techie person. The only thing I wish was different is the remote - I wish it was a little bigger and the volume/mute control was not on the side of the device - I took off 1 star for that. All in all, I am quite happy with this tv and do not regret changing to this versus Amazon operating system (I can still get Amazon Prime on this tv). Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound..Good product for price ..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonder picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a hole in our living room for a TV! This 49" ROKU TV fits it very nice! The Set was very easy to setup and works like a champ. The wife is very pleased with the wonderful picture! The menu system is well done, you can do things that you would not think you could do, move ICONs for things like Pandora, Amazon, Netflix, etc. The menu items are self explanatory. The only down side is that the screen saver does not tell you where the scenes are if you select the pictures! It does allow you to select how long before the screen saver comes on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Surpassed my Expectations!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had purchased this Roku TV much sooner! I have canceled my cable (savings of over $1200 a year)....and purchased a $30 antenna for local news stations! With Roku the viewer options are endless, so I’m not missing cable at all! Other major benefits: Excellent picture, and super easy to set up and operate! I’ve told all of my friends about this product! This is the first review I’ve ever written, but this is the real deal- AWESOME!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best priced TV right now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical before purchasing this TV as it was just launched and no one knew much about this company. But after buying this TV I was blown away. Super sharp results and it's really 4K with HDR support. The motion rate is 120 hz which is excellent for this price level. The build is very nice and the silver stands look very classy. Pretty sure the price for this TV will increase in the future as it is really quite a bang for the buck deal. The sound quality is good too. Loved it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this purchase. This was our first smart tv and it was very easy to setup and start using. The picture quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pleasantly surprised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had never considered TCL in the past but had a good deal on this 49" and decided to take a chance. The tv arrived on time and in perfect condition. Set up was fairly simple and update took less than 20 secs. Picture was quite good for price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good TV , Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this TV The picture quality is great. It is easy to navigate through the settings. it was easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    First 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TCL television is wonderful. I am still learning how to use it b, but I really suggest anyone to look into it. I haven't heard of this tv until I went into the store and a sales associate recommended it to me. I am very glad he did.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good starter tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first tv in 15 years. Used to watch Netflix,Hulu, etc on my laptop and tablet but now I watch it on this tv. I forgot how amazing and big TVs were. This tv brand I never heard of but the Best Buy sales person recommended this. The picture is so much better than LG and Sharp in this price range.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Split Second Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV kind of out of no-where and I do not regret it one bit. I did follow another user's advice and get the 2 year warranty since this is a TV I am not familiar with. It works great, no lag with my PS4 and works well with my sound bar I bought with it. You can't beat the price especially with a 4k UHD TV and 49in. Oh...and I tried to find a place to beat this deal in order to get a price match...Best Buy was the winner.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Roku

    Rated 5 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents needed a new television, and we shopped around and read reviews for awhile until finally selecting this one. They needed a smart tv, not necessarily a 4K tv, but this was perfect. I love that the remote has very few buttons on it, and the volume toggle is on the side instead of the front, so no more forgetting which toggle is volume and which is channel when you're fumbling with the remote in the dark! Easy setup of the smart functions, and the picture quality was really nice for an LED. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Roku

    Rated 5 out of 5 stars

    Highly recommend, surprised by the picture quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first TCL Roku tv purchase for my master bedroom. We have had for 2 years and has been a very good tv. We don't have cable so having the built in Roku is critical for using Netflix, Prime and Hulu. Would recommend and think this 4 series is the best bang for buck, I have a 65" 6 series and think this is a better picture, granted my bedroom is darker than the living room where the 65" tv is located.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great roku tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my first time buying a tcl tv. was nervous but the other reviews were pretty good. just like everybody says, great tv for the price and you also save not having to buy a new roku. gou this one for my room but the 55 is tempting.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would you spend over $1000 dollars for a fancy name brand TV, when you could get this and it's just as amazing. I bought this cause I wanted to upgrade my TV and this is honestly amazing. One of the best choices I've made!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Sometimes there is no catch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what to say other than I am incredibly impressed with this TV. Usually when something sounds to good to be true it usually is. This is not the case with this TV. For the price you can not get a better looking TV. Is it the same as a 4 thousand dollar tv? No. But this is easily in the ball park of most 1500 dollar TVs. If you’re worried that the price is going to reflect poor quality, you have to believe me you have nothing to worry about. I would highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Clear picture, good buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV on sale 6 months ago. It was very easy to set up and is easy to use. I use this TV with my cable box and it is easy to switch from one to the other. It works smoothly when I stream. (I updated my cable provider's router and reception is even better!) I think the color and clarity of the picture is great! I purchased an extended 5 year warranty and hope it continues to perform well in the future. This isn't a fancy TV, but I am very satisfied.

    I would recommend this to a friend
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