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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2558 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, price, and easy setup of the 49" Class - LED - 4 Series - 2160p - Smart - 4K UHD TV with HDR Roku TV. Many customers commented on the great picture quality and sound, while others appreciated the affordable price and user-friendly Roku TV interface. However, some customers did mention issues with the remote control, black levels, durability, screen issues, and HDR capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,558 reviews
  • Rated 5 out of 5 stars

    49” TCL Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Did have issue with first tv being defective. However received excellent support from TCL customer service and from the Best Buy team who was able to get me another tv in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barrett08rbd

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product we purchased was as advertised. When my friends and family ask me about the product I express my satisfaction about the product and would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Only thing that would make it better is add a screen protection. Not 5 hour of having it up my young daughter ran a toy across the screen and now I have a line from left to right.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Decent inexpensive tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price but picture quality could be better. Have a couple year old 1080p samsung that has a better picture don't get me wrong the tcl has a decent picture just not as good as a samsung

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Memyselfandi,

      There are options available to adjust the picture settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, advanced picture settings, and more. Hope this helps & happy viewing!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome 4k TV originally bummed I would be able to pick up the same 4k LG TV I bought for my mothers house but this Roku TV was a pleasant surprise. More customization and much less laggy UI

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value, But Not the Greatest Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a chance and got a TCL, and overall I was happy with it. The picture wasn't that great for being 4K UHD, though. I'd be more upset with the purchase, but it was cheap. I liked it enough though to get the newer model after I broke this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv set up was easy to do and so far it has been great! The only downside is the light underneath which could double as a night light because it’s so bright. Other than that is a great tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL 4K tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for main room to play video games and I absolutely love it definitely recommend to anyone looking into a 4K tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good price at the time, love Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the right price and expected clarity for that price point. At the time the color looked good compared to similar sets. A few months ago, the center of the screen turned yellowish. Ugh.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Topcat,

      The problem that you have described is very unusual. We would love to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome for its price range. The 4k is gorgeous and the size is great. Having all the television apps is really nice and this thing even on wireless loads fast and smooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV isn’t as nice as our Samsung, and we would have gone that route if we hadn’t of been on a budget. I’m happy with the quality for what we paid - I’ll still probably end up upgrading at some point though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product and offers an excellent value for money. Stands out compared to similar items in the market. Been working great since I purchased about a year ago.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent TV. I don’t prefer the Roku integration, but the deal was too good to pass up since I needed a TV. The 4K quality seems subpar compared to higher quality screens, but I may be expecting too much from a cheaper TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is nice for the price, and the screen and noice (from reading the reviews) are not as bad as people say.. I haven’t had an issues so far, and it’s been a little over a month!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this TV and haven’t had any problems with it. I was unsure of the brand, but it’s been great. Initial setup is slow, especially if your internet isn’t really fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television was on sale for a great price, but we had been shopping for something in this size for awhile. We could not be happier, and the Roku functionality is quite easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is very easy to set up and the Roku customer service is wonderful if you need them. Also Best Buy in store service was great. I will consider Best Buy for future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this TV. Got as a present for my boyfriend and he loved it! I love that you can download different channels and shows on there not through any subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like smart TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've never had a smart TV before and wondered if we should go that route. We chose to and we don't regret it! It's so easy to stream things from netflix and youtube now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable 4K flat screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watching scenes with a panoramic view is captivating! It makes you feel involved with the content. This 4K TV allows a chance to grow with the technology at an affordable price.

    I would recommend this to a friend
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