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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 680 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the 50" Class 4-Series 4K UHD HDR Smart Roku TV's picture quality, price, easy setup, and Roku TV feature positively. They appreciate the great sound and picture, affordable price, user-friendly interface, and variety of streaming channels. However, concerns are raised regarding screen issues, durability, short lifespan, warranty coverage, and instances where the TV stopped working unexpectedly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 680 reviews
  • Rated 5 out of 5 stars

    50" tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and quality of image. Great value, especially on Black Friday!

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the tv was a great buy for the price, but it stopped coming on 2 months after i purchased the tv.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KamiN,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Flat screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good I got my tv on time great customer service and it was easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice and it doesn’t consume power, I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A happy camper

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, my item came on time. Very pleased with the customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    High Quality Roku Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and quality stream connection. Prefer Roku over other streaming platforms. I also use the HDMI input to use as a monitor for my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture isn’t bad for the price and have not had any problems yet

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 4 out of 5 stars

    TCL TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV good quality.The only reason for 4 stars is I'm not liking the remote. It's too small.Also it needs illuminated when touched would be a nice feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. ……………..…………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL TV Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm enjoying the TV. Hope to have this TV for a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new tv! Love the embedded roku OS. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Roku TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great and meets our needs. We have it outside. The price was great. However, I did not like having to set up a Roku account in order to use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a new tv for his room. We wanted to keep the same size but got him a smart tv so he doesn’t have to use his x box for the apps. His old 50” was super old. He’s happy with it. Colors great and so are the pixels.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good and bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv worked great. Make sure to purchase warranty. I have had a little over a year and the display is not working.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Could have been better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was nice. Missing the power cord and stand from the box. Can’t figure out how to get the parts. Had to buy a power cord so my son could use it.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RichardW,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. For Open-Box items, you would need to contact your retailer for assistance regarding missing accessories. If you need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Tv quality

    Rated 4 out of 5 stars

    TCL for the Win!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great bang for the buck! a 4K Smart TV with a basic but decent list of features for under $400.00 is really hard to beat and they look great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Budget TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, you cannot beat it. This is for my guest room, so it does the trick. Nice picture quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price but won’t last

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average at best. I bought 16 tcl tvs for the bar and home. Roku function sucks and so does haven to stream everything.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for grandkids to play games on and watch tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL Roku TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very impressed with the quality of this TV. It is so convenient especially if you are a Roku user. Picture quality is great and so is the use of the remote. I would recommend this tv to anyone.

    I would recommend this to a friend