Customer Ratings & Reviews
- Model:
- 50S45
- |
- SKU:
- 6514455
Customer reviews
Rating 4.4 out of 5 stars with 679 reviews
(679 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 50" Class 4-Series 4K UHD HDR Smart Roku TV's picture quality, price, easy setup, and Roku TV feature positively. They appreciate the great sound and picture, affordable price, user-friendly interface, and variety of streaming channels. However, concerns are raised regarding screen issues, durability, short lifespan, warranty coverage, and instances where the TV stopped working unexpectedly.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
It died
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comes with a 1 yr Warranty. Died Yesterday. Almost made it to 2 yrs. Yay. Spent hr on the phone with TCL. very helpful but it is what it is a dead tv.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't waste your money.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is not worth the money. I've had this less than a year and the screen has gone black. I've tried all of the suggestions for repairing the issue, none of them work. My only other option is to drive 3 hours to the nearest Best Buy to get it repaired....cheaper to just buy a new TV.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Quality at a Fair Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been fans of the TCL Roku TVs for a number of years. We have a few of them - all of them perform well. Picture clarity is good and the price point is unbeatable.
I would recommend this to a friendRated 1 out of 5 stars
Sad
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv on November 2022. The scree is black and i can hear talking But, no picture. Im not happy.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great t.v.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this tv for a month now. Decided to get a second tv that was also an upgrade and I really do love this tv. So far no issues. I would recommend to others!
I would recommend this to a friendRated 2 out of 5 stars
no video before one year period
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was working all good but yesterday it just stopped showing the video.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DilekI,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Customer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stores clean but they don't stand behind their return policies.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MarthaL,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Good enough
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price, its an smart 4k tv, can play games and all, not bad. Colors are not the greatest but its understandable considering the price tag.
I would recommend this to a friendRated 4 out of 5 stars
Happy holidays
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a Christmas present for my daughter. I can’t post a review until after Christmas.
I would recommend this to a friendRated 1 out of 5 stars
Trash TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I got a black screen with sound right after 1 year and a month. I was watching tv and just went black out of nowhere. Tenor buying more TLC TVs anymore. I have a Samsung that I bought in 2009 and still works. (15 years)
No, I would not recommend this to a friendRated 5 out of 5 stars
Mostly good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Provides all the bells and whistles I need for an extra TV in the play room. Only drawback is that it does nto appear to support DLNA servers.
I would recommend this to a friend- Pros mentioned:Price
Rated 3 out of 5 stars
Nice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent tv for the price. No real complaints about it
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Vonn,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont like how the mount spot is at the bottom of the tv but other then that its good.
No, I would not recommend this to a friendRated 5 out of 5 stars
Love this purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience, love my new TCL so far. Got an excellent service from Best Buy. Very fast picking up service and very friendly associates.
I would recommend this to a friendRated 5 out of 5 stars
Satisfied Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was easy to set up and even though my TV had a scratch on it Best Buy replaced it right away with the delivery of another one
I would recommend this to a friendRated 1 out of 5 stars
Screen went black
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it worked it was great. Almost exactly a year from when we bought it the screen went black. Tried everything that was suggested to fix it. Still nothing. Not happy at all with the product. Will not be buying TCL again
No, I would not recommend this to a friendRated 1 out of 5 stars
Only lasted 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both tvs only lasted 2 years. The back light went out on both. Waste of money.
No, I would not recommend this to a friendRated 5 out of 5 stars
Christmas gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for my dad and he loves it. He was shocked when I told him it was his that my boyfriend and I bought for him.
I would recommend this to a friendRated 4 out of 5 stars
A few glitches
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd one and its fine. This newest purchase glitches on me?
I would recommend this to a friendRated 4 out of 5 stars
50" TCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am still enjoy this TV, therefore, I am satisfied with the TV
I would recommend this to a friend