Customer Ratings & Reviews
- Model:
- 50S45
- |
- SKU:
- 6514455
Customer reviews
Rating 4.4 out of 5 stars with 679 reviews
(679 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 50" Class 4-Series 4K UHD HDR Smart Roku TV's picture quality, price, easy setup, and Roku TV feature positively. They appreciate the great sound and picture, affordable price, user-friendly interface, and variety of streaming channels. However, concerns are raised regarding screen issues, durability, short lifespan, warranty coverage, and instances where the TV stopped working unexpectedly.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Dark Screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bright enough, even on brightest setting. No volume control on optic audio.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Clst,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. There are options available to adjust the settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, expert picture settings, and more. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good it works fine. There were no problem causes I brought it home with me.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
TCL Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was too small I love tcl tvs but this one wa snot the right size for us
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TammyS,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Pay a little more for another brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV worked for 2 weeks and the backlight went out. Returned it for a different brand. After researching the TCL roku tvs, the backlight issue is a common issue.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KBSam,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TV lasted less than 2 weeks.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio is great, but TV screen is black after 13 days. Tried to reset TV, doesn't work.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Katrina,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV stopped working a week after I got it. The screen went out.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TaraT,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Defective
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a month, and already, the picture already we out.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RobD,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Amazing TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best and most successful purchase ever!!! Amazing quality and the price are just a dream. Highly recommend.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
On sale - A reasonable value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture, easy to navigate, connected to wi-fi easily....the lags/stand could be stronger
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 4 out of 5 stars
Doesn’t sync with tcl sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty happy with the tv, nice picture, good color and sound is not bad on most channels. The reason I only gave it 4 stars is because we were not able to get the recommended tcl sound bar to sync with the tv. We tried everything recommended to us by numerous tech support people but no luck. So returning sound bar and keeping tv.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Good value.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture. Lightweight. Easy to set up and use.
I would recommend this to a friend - Cons mentioned:Remote control
Rated 4 out of 5 stars
TV GOOD REMOTE BAD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good tv but the remote is a pain for antenna channels
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Kudos for Best Buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleasantly surprised when the television set was delivered. It was received two days after I ordered it. The picture was extremely good and the fact that it was a Roku TV made it very user friendly. Best Buy also had the best prices around!
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Overall great TV at a good price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on time in good condition! This TV has a great picture! And I've liked Roku for a long time.. good color!
I would recommend this to a friend Rated 4 out of 5 stars
Not too enthused.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works great but the picture isn't as bright and sharp as it seemed in the store.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, easy to set up and great quality. Sticker on screen was only issue
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Roku TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality for a great price. Very user friendly tv.
I would recommend this to a friend Rated 4 out of 5 stars
TCL 50
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything good except pic quality. View from side is limited also.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Nice tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Nice picture. Would recommend
I would recommend this to a friend Rated 5 out of 5 stars
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Box came all messed up!! Luckly for bb sake tv was ok!!
I would recommend this to a friend