Customer Ratings & Reviews
- Model:
- 50S434
- |
- SKU:
- 6422761
Customer reviews
Rating 4.5 out of 5 stars with 3122 reviews
(3,122 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the 50" Class 4 Series LED 4K UHD Smart Android TV for its exceptional picture quality, affordable price, and simple setup process. Many users rave about the stunning visuals and vibrant colors, while others appreciate the value for money it offers. The Android TV operating system is also well-received for its user-friendly interface and access to streaming services.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the colors and the functionality in general, it has some apps glitches and can be annoying at times, but you get what you pay for.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello Average,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Rated 2 out of 5 stars
possible security threat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had looked for a while at this TV. A week after I purchased I finally got it mounted on the wall The next day a 55" model was on sale for 40 dollars cheaper. It is upsetting. i did not want to remove it and return. A week later i saw a news report about a security threat warning, that there is a backdoor that can be accessed without my permission. I have not been using the internet function until i figure this out.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Charlie,
TCL was recently notified by an independent security researcher of two vulnerabilities in Android TV models. Once TCL received notification, the company quickly took steps to investigate, thoroughly test, develop patches, and implement a plan to send updates to resolve the matter. Updating devices and applications to enhance security is a regular occurrence in the technology industry, and these updates are currently being distributed to all affected Android TV models.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Netflix button o the remote. However we are having problems with the tv connecting to the cable box and our DVD player.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Denise,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble connecting your DVD player. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
It’s fine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still going after two years of use just wish it was faster on Wi-Fi and connecting to Netflix
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Sckriptz,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Badly designed home page
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is good but definitely don’t like the layout of the home page or the apps.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Dkbryant64,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TV on a budget
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok tv.. not sure if I would purchase again . My tv was missing some screws for the set up. And the tv is very thin
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Noppy,
Thank you for taking the time to provide your feedback. This is rather unusual, as this new TV comes with two feet with screws to secure them, a power cord, a remote, and a quick start guide. We would love the opportunity to look into this for you and gather more information to see how we can best assist you. In order for us to better assist you, please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
50" tcl tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A roku TV could have been better but because of my 58" insignia TV sound went out this was the next thing they had..
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Nokie,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Not a bad tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price, took awhile to set up and doesn’t have a sleep timer
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Crystalchris,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! To access the sleep timer you would press the remote menu button from any input or from the home screen navigate to: Settings -> Screensaver -> Put TV to Sleep. Then select your time option. If you ever need any assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Review of tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think the tv is to big for the room I am not seeing the extra clarity of the picture I was told I would see
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Bullfrog,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a great picture. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has worked well overall but have experienced a couple of glitches with a YouTube app turning off on its own.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Socorro,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with the YouTube app on your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
CFO Angry Iguana Ltd
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid way too much for an extremely ordinary television
No, I would not recommend this to a friendRated 2 out of 5 stars
TCL quality & vulnerability issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a month after purchase, the hdmi input ports begin failing to work. And started noticing hacking vulnerabilities in the TCL Android product. Thanks to Best Buy's extended return policy, I plan to return this. No more China junk. Time for Samsung, Panasonic or something else.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. TCL was recently notified by an independent security researcher of two vulnerabilities in Android TV models. Once TCL received notification, the company quickly took steps to investigate, thoroughly test, develop patches, and implement a plan to send updates to resolve the matter. Updating devices and applications to enhance security is a regular occurrence in the technology industry, and these updates are currently being distributed to all affected Android TV models.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Cheap tv. Wish the wifi connected normally
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Most annoying this is when WiFi drops and stops working ten minutes in. You have to hold the power button on the controller to reset the tv for the signal to start working again. Very annoying. Would not recommend this tv, I barely watch it on my bedroom just because I know it will have issues when trying to watch a show or movie
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Surplus,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with WiFi. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Just Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A TCL television with no Roku, had to buy it separately. Thought this would’ve had it automatically built in. Needed a Roku to stream my cable, which doesn’t work for Android tv’s. The picture is pretty, paid much more than what is worth since I had to shell out another 60 for the Roku device.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jess,
Thank you for taking the time to provide your feedback. As an Android TV, this TV features an Android Operating System. This TV has access to 5,000+ apps with over 500,000 TV shows and movies available through the Google Play Store. If you are wanting a different operating system, you would indeed need to use any external device that supports that operating system. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Hated the Android software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I owned this TV for about a week then sold it. I hated the Android platform. The TV was great, nice picture, but the Android platform needs work. It was not as user friendly, certain apps weren't able to be downloaded, and the casting was either glitchy or non-existent. I bought a Roku TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Ryeguy,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
RIP OFF
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVED ....... UNTIL GOOGLE VOICE QUIT NO ONE WANTS TO HELP EVEN WITH GEEK SQUAD
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Aprilmae,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Liked the TV But not android operating system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the TCL TVs but this one had android software. It is not as good as the Roku version
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Chris,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Okay for a guest room.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is a little slow. The manual says it has a VESA mount but it does not fit the 200x300 standard.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MassTechie,
Thank you for taking the time to provide your feedback. This TV is indeed compatible with most wall mounts that support a 200mm x 300mm VESA mounting pattern. Please keep in mind that this means the pattern is 200mm wide and 300mm high. Hope this helps!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Won't connect to PC on HTMI
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It won't connect on HTMI with my HP Spectre Windows 10 laptop. I've tried all sorts of things, the closest I get is when I turn on the TV and select the HTMI port, and then power up my PC I get a colorful flash on the screen, then a black screen, and then back to the display that says "No Signal". Please check the input connection. I have connected this PC to 3 other TCL TV's that are Roku enable. So it's not the PC, and I've been pretty happy with those TVs. I'll also add that it wouldn't connect to my android smartphone when trying to do the setup. It said something about not working on certain types of WiFi networks - mine is a Netgear Orbi mesh network. But it does otherwise work on WiFi okay. If you didn't want to connect a PC to this TV, it might be okay. But if you want to do gaming, or work, avoid this. Probably it's just a software issue - but I'm unhappy because I wasted a lot of time and it seems like this is the kind of thing that shouldn't make it out of QA.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Davud,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TCL tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color seems to be off. I have to sit directly in front of the television to see clearly
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Dman,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There are options available to adjust the picture settings to better fit your personal preference. If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support