Customer Ratings & Reviews
- Model:
- 50S434
- |
- SKU:
- 6422761
Customer reviews
Rating 4.5 out of 5 stars with 3122 reviews
(3,122 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the 50" Class 4 Series LED 4K UHD Smart Android TV for its exceptional picture quality, affordable price, and simple setup process. Many users rave about the stunning visuals and vibrant colors, while others appreciate the value for money it offers. The Android TV operating system is also well-received for its user-friendly interface and access to streaming services.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good tv froze and didn’t work would t recommend any open box
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Nino,
: Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Don't buy open box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sent it broken and took a month to refund, might as well buy new
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi HighAsf88,
We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. If you get a replacement TV and you would like help setting up your TV, we would be more than happy to walk you through the process. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the tv a year an a half ago and stopped working.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jko06,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year parts and labor manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money! Tv went off during initial setup and never powered up again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi NeeyeeO,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
don't waste money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv i had for 6months doesn't play my firestick or Playstation 3
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi HaroldHeadached,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with the ports on your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Shipping taking to long I think because the pande
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shipping was late o had to cancel take to much time to get money back
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Amadou,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble regarding shipping. For concerns about orders and refunds, you would want to contact your local Best Buy or Best Buy Customer Support as they would be best equipped to further assist you. Hope this helps!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Garbage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is garbage I don’t understand how it’s worth the money buying this
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Without more information, it is difficult to understand what trouble you may be having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Would not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible TV. It was turning on and off. The WiFi would not turn on.!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Came out defective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good while it didn’t show any defects, and then it ruined it
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Yerr,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Terrible TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible TV. Constant Error Screen and won't allow you to update.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Nick,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
pitiful tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EXTREMELY PITIFUL TELEVISION DO NO RECOMMEND AT ALL JUST TRASH
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi bootleg,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV had a wide dark line on it, bad pixels, had to return it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Sassy,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hdmi outputs stopped working within 3 months of purchase.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Don't buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv. It is very laggy and freezes. Cant even use it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi bdon,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not worth the low price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in myself for opting for this model/brand
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Ig
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but not the best .............................
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Trav,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Tv quit working!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible and it quit working all together a week ago!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Grace,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Better than Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great tv and has better sound than a Samsung
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
The glitch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up with a glitch after about 6 months. The glitch was a suddenn freeze in whatever you was watching. Required turning the power off. Otherwise great all around.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love this tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv never gives me issues. I’ve had this tv since 2020 and it’s still crystal clear and works just as perfectly as when I first bought it.
I would recommend this to a friend