Customer Ratings & Reviews
- Model:
- 50S434
- |
- SKU:
- 6422761
Customer reviews
Rating 4.5 out of 5 stars with 3122 reviews
(3,122 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the 50" Class 4 Series LED 4K UHD Smart Android TV for its exceptional picture quality, affordable price, and simple setup process. Many users rave about the stunning visuals and vibrant colors, while others appreciate the value for money it offers. The Android TV operating system is also well-received for its user-friendly interface and access to streaming services.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Screen Went Black After One Month
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this tv on November 16. Stopped showing a picture on December 18 smh. I went online and see that a lot of people are having this same issue. Ugh.. I knew something was suspect about buying a Android TV. Best Buy selling suspect TVs and now TCL is telling me I have to wait over 1 week to have some one come out and repair it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Sholanda,
We're truly sorry to hear about your experience as this is not normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
GARBAGE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. The worst purchase I have ever made. If you want a ridiculously slow TV go for it. Otherwise add a few hundred and buy ROKU. The difference is huge, cannot even compare the two. Trash.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Irma,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support