Customer Ratings & Reviews
- Model:
- 50S446
- |
- SKU:
- 6470246
Customer reviews
Rating 3.8 out of 5 stars with 962 reviews
(962 customer reviews)Rating by feature
- Picture Quality4.2
Rating 4.2 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are enthusiastic about the 50" Class 4-Series LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many appreciate the Google TV interface, although some experienced issues with the operating system's responsiveness. Positive feedback also highlights the ease of setup and vibrant colors. However, concerns were raised regarding the TV's reliability and the limited warranty period.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Price
Rated 4 out of 5 stars
Great budget TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture. Price is good for this TV. Three HDMI outlets good for my needs. Speaker output is just ok but have sound output thru soundar. Would recommend for budget TV user like me.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this tv for almost a year now & it still works great. For a cheap tv, the quality is amazing and works pretty great
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RoyannaJ,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Worst TV that I ever purchased.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After primarily buying LG televisions the last decade, I decided to go cheap and buy this TV because I was just putting it in the basement. After 1 day, I returned it. I hated the screen menu's (very minimal adjustments), the gray blume on the screen was awful, picture quality was fair, and no brightness at all. When it comes to TV's, just spend the extra and go with LG, Samsung or Sony
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AnthonyK,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Reliability
Rated 2 out of 5 stars
TV didn’t last long.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last long. Purchased in 2022. A year later, there were bad lines in the screen. I dealt with the lines, but after a few months, the screen went out completely. It was a cheap tv, but I thought it last longer. Didn’t even make it to 2 years.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SarahB,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Warranty
Rated 1 out of 5 stars
Brocken and warranty doesn't help!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV got broken after 7 months. Warranty specialists asked me to go through all the troubleshooting steps, then answer dozens of questions then take a picture of the screen. After I'd sent them a picture they asked me to make a short video with the problem (the screen went dark after a couple of minutes.) I sent them 3 videos and all of them were too big so I had to upload them on YouTube and send a link. Eventually, they wanted me to write VOID on the serial number label and send a picture again. They promised to send me a replacement and said that I could trash or dispose of the broken TV. After the reminder, they changed their mind! They decided on on-site repair. So I still have the broken TV with VOID marked serial number. Do not recommend TCL.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi PavelB,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We would love the opportunity to look into this and review your case. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing Sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is Amazing, loud and clear, the Google Software makes this a must have item for your smart home and integrates flawless with Google Home App and smart devices
I would recommend this to a friend Rated 4 out of 5 stars
Quest for entertainment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a TV and was fortunate the manager was previewing one of the products on sale and she produced a salesperson who was knowledgeable on what I wanted to purchase.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PhilSki,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV at a Great Price!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use this TV as a monitor in my home office and it doesnt disappoint! I can achieve full 4K UHD on my PC and through my streaming apps! This outperforms my Sony Bravia, sadly
I would recommend this to a friend Rated 4 out of 5 stars
Fine
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have hsd no pronlems with it. Always there when we need it. I like the coverage
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a issue with another unit, Bestbuy handled with care and also this tv works great for my grandma! Looks good tooo
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Anthonie,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
New to TCL merchandise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. Haven't had it that long but so far it seems to be easy to access content. Wish they would give out instruction manuals especially for us seniors
I would recommend this to a friend Rated 4 out of 5 stars
Decent TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it's a good TV. CPU is a little slow for my liking though. Speakers could be better and face forward. Would recommend with a sound bar.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Cookies,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sound and pictures
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is very good and the sound is great!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 50 inch TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV great buy. Great picture quality. Highly recommend
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi IreneS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Google tv
Rated 5 out of 5 stars
Nice Tv!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice tv with some nice features on it. Very wide tv, perfect for my bedroom.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Norbak,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Shop TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was purchased as a spare TV to be installed in my work shop. It is a good TV for the price and has worked well.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Ottoya55,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a television replacement ASAP and found this on clearance. It works well and was an upgrade for what I had.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AngiesReview,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Google tv, Price
Rated 4 out of 5 stars
N/A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Tv love it and The Price was Good and Google was is Good too and The Remote Good too but wish it had a input Button would make a Good perfect Gift
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Awesome picture
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price! The picture is perfect and love thepurchase
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Dani,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
50" TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top quality product great value user friendly beautiful picture
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PhilipF,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support