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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 963 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.2 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 50" Class 4-Series LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many appreciate the Google TV interface, although some experienced issues with the operating system's responsiveness. Positive feedback also highlights the ease of setup and vibrant colors. However, concerns were raised regarding the TV's reliability and the limited warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 963 reviews
  • Cons mentioned:
    Operating system

    Rated 1 out of 5 stars

    TCL selling cheap and crap items

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in nov 2022. It was 276. And lg model was 50 bucks more made wronf decision. I replaced this tv twice within 8 months. Screen and software arw buggy. Never ever buy TCL crap cheap. Now i will spend 60 bucks to buy extended warranty to cover next 2 year for replacement if it goes out of function. So think what i saved. Spent same price as lg and top of that harassment of having calls to tell them the story what happened to my tv and all.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv. It was just what my mother needed. The colors are beautiful.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Astromech12,

      Thank you for taking the time to provide your feedback. We're thrilled that your mother is enjoying her TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope she continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Okay for that price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 50" on sale but otherwise would have not purchased for full price. TV does what I needs too but is really lacking in features and has a very sluggish UI.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DJCortez,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and decent price. Colors are bright and rich.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Go buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv for the price very happy purchase you will love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac Mini M2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievably fast, and easy settup. Apple has done it again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Nice tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is crisp and bright sounds really good easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Google tv

    Rated 5 out of 5 stars

    TV Land

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has been very nice. I am enjoying it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fine tv for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It was easy to set up. The screen is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    THC television

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, easy to set up. A lot of TV for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is standing up to its quality still has great picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture good quality audio sleek and modern .

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD COLOR AND SOUND, GREAT TELEVISION FOR TEENAGER

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great size T.V. fits great on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv! Im really happy with my purchase. Sound and picture are both awesome. My only complaint is the light that comes on when the tv is turned off. It's like having a nightlight in my bedroom. I still plan to purchase another one!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MsTiffany,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far!

      You can turn off the Standby LED by following these steps:

      1.) Power on TV with the remote.
      2.) Press the "Gear" icon button on remote.
      3.) Navigate to: Settings -> System -> Advanced Settings -> LED Standby

      Hope this helps!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Perfect TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, lightweight, and amazing picture. Great price as well!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Do Not Buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible! I Purchased this TV in 2022. In 2023 I started having issues with it. I called Best Buy to get help but they want to charge me to fix it. It is barely 2 years old. I would understand if it were 5 years. However, it was 1 year when I had the issues and now I am seeking help I am being charged a fee.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SharynW,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Black screen

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to black screen in less than a year. I think that qualifies for manufacturing warranty.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi StevenR,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Google TV NG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have gotten the Roku version. Google TV is kinda weak.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We love it. Outperforms TV's double the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. We bought this one and another TCL. Fully loaded with features- search across all apps at once for show or movie, talk into your remote like an Alexa, screen casting, remote control from phone...you name it. Amazing value. Buy TCL products before they raise their prices!

    I would recommend this to a friend