Customer Ratings & Reviews
- Model:
- 50S446
- |
- SKU:
- 6470246
Customer reviews
Rating 3.8 out of 5 stars with 963 reviews
(963 customer reviews)Rating by feature
- Picture Quality4.2
Rating 4.2 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are enthusiastic about the 50" Class 4-Series LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many appreciate the Google TV interface, although some experienced issues with the operating system's responsiveness. Positive feedback also highlights the ease of setup and vibrant colors. However, concerns were raised regarding the TV's reliability and the limited warranty period.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Would recommend
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Clear screen and good colors. My TV is in the same room with a ton of windows and the natural light does not affect the brightness.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Lily,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv, service was great. The guys putting it up did a great job showed me how to work it. I wouldn’t go any where else to buy a tv, computer or printer. Great customer service.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi LindaDillingham,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Not such a good experience
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 6 months of usage, I can find the following pros and cons: Pros: - Good picture quality for the price Cons: - It came with a dead pixel - UI started to crash more than twice a week - Sound is not good I have to say I regret my purchase, I would recommend spending a few more bucks to get a better TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mario,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Jtoni
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a very long wait, I finally received my television and it was everything the reviews offered. The picture is great, easy setup and just a very nice television for the price.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
TCL 50” Class4- Series LED 4K UHD Smart Google TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL 50” Tv was an excellent addition to my living room. The price was amazing for $299 that I purchased two. The set up was fast and easy and completed myself. Love it!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Aweome upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had doubts because i usually just buy samsumg. But this 4k pic is amasing and easy setup Great apps installed. Overall a great tv and could not beat the price point
I would recommend this to a friend Rated 5 out of 5 stars
Great tv for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had never heard of this brand, but took a chance as it was on sale. I am not disappointed, the picture is great. A little disappointed that the sound does not go louder but with a sound bar it worked out great.
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv. I've always been a fan of android tv and the way it look and work. If I had one complaint it would be the fact that I can't use Samsung wireless Dex with android tv but besides that's it's amazing.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good for the price.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, the picture quality is good, but deactivate all things that use processing power, because the tv is really slow, so I would recommend just setting up and external smart tv device.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi oscarmosh,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Work on remote
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote doesn't work all the time. New battery still doesn't work all the time
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi FeliciaW,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Operating system
Rated 4 out of 5 stars
Great fire stick
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv I would recommend not getting the Google operating system. It seemed to lag more than the Roku platform
I would recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
Just Don’t.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A terrible television. Didn’t last a year before going out. Would never buy this brand again.
No, I would not recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
DO NOT PURCHASE
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television is complete garbage. After about 9 months it's not working. It has a black screen with sound and now i have to have geek squad come out to repair it. Whatever you do DO NOT purchase this television you will be disappointed.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Brandon TCL Customer Support
Rated 1 out of 5 stars
Very Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV lost picture after 10 months..it was the main TV for my elderly parents. Best Buy does not repair TCL you have to contact TCL go thru their test steps. They sent out a tech about 5 days later who could not fix it..TCL then told me they would send a new TV. I contacted them after 12 days to see why I haven't received the replacement. "We are sort, we don't have any available. We will just send you a check to refund you. " Here we are a month later and I finally received the check. Whole process from the start tool about 2 months. Will never buy or recommend TCL again
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Fwplayers,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. It is good to see that we were able to come to a resolution. We will continue to work hard to improve and provide our customers with the best experience and support possible.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Reliability
Rated 1 out of 5 stars
Don't Buy this tv!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv in Feb., 2022. It "died" on April 10, 2022. Black screen, can hear sound. Tried all the troubleshooting tips, but none worked. I don't recommend buying this tv.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MaryC,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
No picture after warranty is gone.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first Google TV. I have others from TCL, but this one lasted just past the warranty and the picture decided to die. After researching the issue, I found it to be typical of this model. Leave it off for a day or so and it might give you a picture.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TonyG556,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 3 out of 5 stars
Nice TV but cannot load the Spectrum TV app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great nice price for a TV by the pool. Only draw back is that google no longer supports for the Spectrum TV app. You can load the Spectrum app on an I phone or I pad and then use Airplay but both the I device and TV will need to be on your WiFi network
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Bill,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Remote control
Rated 4 out of 5 stars
TCL Google TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Not much else to say. Not any better or worse that other TVs. Took some time to learn the remote and i still have trouble on occassion with finding programs that I want.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
TCL from Best Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this purchase. Awesome picture and incredible deal. It was delivered quickly along with regular updates of the shipping process!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it worked, it was really good. The sound and the picture was good. I have had this TV for a little over a year (purchased March 2022) and it has now gone out. Just a black screen with the backlight on now, no interface at all.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can. Best, Brandon TCL Customer Support