Customer Ratings & Reviews
- Model:
- 50S446
- |
- SKU:
- 6470246
Customer reviews
Rating 3.8 out of 5 stars with 963 reviews
(963 customer reviews)Rating by feature
- Picture Quality4.2
Rating 4.2 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are enthusiastic about the 50" Class 4-Series LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many appreciate the Google TV interface, although some experienced issues with the operating system's responsiveness. Positive feedback also highlights the ease of setup and vibrant colors. However, concerns were raised regarding the TV's reliability and the limited warranty period.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it worked, it was really good. The sound and the picture was good. I have had this TV for a little over a year (purchased March 2022) and it has now gone out. Just a black screen with the backlight on now, no interface at all.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can. Best, Brandon TCL Customer Support
Rated 3 out of 5 stars
TCL-50 class 4 series Led 4K UHD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the sharpest picture.....It is not a Sony, not a Samsung when it comes to picture definition.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Logan.
Thank you for taking the time to provide your feedback. There are options available to adjust the settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, expert picture settings, and more. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
No picture after warranty is gone.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first Google TV. I have others from TCL, but this one lasted just past the warranty and the picture decided to die. After researching the issue, I found it to be typical of this model. Leave it off for a day or so and it might give you a picture.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TonyG556,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Very Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV lost picture after 10 months..it was the main TV for my elderly parents. Best Buy does not repair TCL you have to contact TCL go thru their test steps. They sent out a tech about 5 days later who could not fix it..TCL then told me they would send a new TV. I contacted them after 12 days to see why I haven't received the replacement. "We are sort, we don't have any available. We will just send you a check to refund you. " Here we are a month later and I finally received the check. Whole process from the start tool about 2 months. Will never buy or recommend TCL again
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Fwplayers,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. It is good to see that we were able to come to a resolution. We will continue to work hard to improve and provide our customers with the best experience and support possible.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television is a great buy and the 50” version feels very large. Debated between 50” and 55” and have found the 50” to fit the size needs with quality graphics.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV. Image is great. The price is really worth due this quality or vice versa. I’m happy with my purchase for sure.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great TV for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good product, the picture shows nicely, sound is ok but can be better. Great price, would purchase again.
I would recommend this to a friend Rated 2 out of 5 stars
Not very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has the soap opera effect pretty badly, and it’s not very effective at diminishing it with adjusting the picture settings. The background blacks are very pixelated in addition to the poor picture. I am glad I didn’t spend much on it, as I will most likely get rid of it soon.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MaxB,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Reliability
Rated 1 out of 5 stars
Just Don’t.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A terrible television. Didn’t last a year before going out. Would never buy this brand again.
No, I would not recommend this to a friend Rated 5 out of 5 stars
TCL tv
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for watching Netflix and YouTube!!! Best experience with tcl that I recently bought my parents the same one!!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi LizzethP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome, Awesome, Awesome.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is worth every single penny. The quality is more then we could ask for and the sound that comes from this TV is amazing. Watching movies or videos in 4k is absolutely awesome. I highly recommend this TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great budget TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL 4 series is one of the best budget 4k TVs out there. Picture quality is very good (at this price point). I got this TV in both a 43" and a 50". It is offered in both Roku or Android/ Google operating systems. I went with Google being an android user and I prefer that interface and its capabilities. If you prefer something simple and easy I would recommend the Roku version.
I would recommend this to a friend Rated 5 out of 5 stars
TCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, however, I never worry about my purchases from Best Buy, as I always buy extra coverage and they always stand by it!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Glee,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Google tv, Picture quality
Rated 5 out of 5 stars
Grab this TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV my favorite feature is the integrated Google TV and the picture quality is excellent for the price.
I would recommend this to a friend Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are so happy with this TV especially for the price. It has even more features than we were looking for. It works great to pair with my other google devices.
I would recommend this to a friendRated 1 out of 5 stars
Bad TCL Customer Service
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the TCL 50" television new from Best Buy 8 months ago. The screen went black. We contacted TCL since it is still under the 1 year parts/labor warranty. We went thru all the steps with them via phone to try and reset the tv. Nothing worked. They want us to send them the receipt and a short video showing the black screen. It will take 7 to 10 days for them to decide what to do about fixing/replacing. After that, it will take more time to replace/fix the tv. This is not an acceptable time frame. We requested to speak to a TCL supervisor or corporate office and apparently there is no way to go above the call taker's head. Needless to say, TCL will never be purchased again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KatP,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Will continue to buy TCL
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for covered patio outside. Perfect size and fantastic clarity. Smart functions are easy to operate.
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your thoughtful review. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Brandon TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV for a good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great prize and a superb picture has at least two HDMI ports which is good and it was easy to set up
I would recommend this to a friend Rated 2 out of 5 stars
Defective TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was good the first year or so. Then the TV randomly went out and stopped working. I had to unplug over night. It now goes out twice a week. I have never had a TV go out in under 2 years. This is unacceptable.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KishaB,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good product at a great price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was easily set up, picture great. Hifi Buys provided a very good product at a great price
I would recommend this to a friend