Customer Ratings & Reviews
- Model:
- 50S446
- SKU:
- 6470246
Rating by feature
- Picture Quality
Rating 4.2 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.2 out of 5 stars
Customers are saying
Customers are enthusiastic about the 50" Class 4-Series LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many appreciate the Google TV interface, although some experienced issues with the operating system's responsiveness. Positive feedback also highlights the ease of setup and vibrant colors. However, concerns were raised regarding the TV's reliability and the limited warranty period.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Nice TV but cannot load the Spectrum TV app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great nice price for a TV by the pool. Only draw back is that google no longer supports for the Spectrum TV app. You can load the Spectrum app on an I phone or I pad and then use Airplay but both the I device and TV will need to be on your WiFi network
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Bill,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Did not last in outdoor heat
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for a few months but now has a dead pixel line. Has been used outdoors (in dry area) since the beginning, so perhaps the Florida heat killed it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TomK,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Reliability
Black after a few months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one and my mom bought one. Mind went out after 8 months and my moms went out 3 months after purchace. Out of money just like that.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Scoopal12,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
DO NOT BUY
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS TV. THESE ARE FAULTY TV'S. TCL KNOWS IT. THE TV COLOR/DISPLAY WENT OUT AFTER HAVING IT FOR 6 MONTHS. CALLED THE MANUFACTURER AND THEY YELLED THAT THEY WOULD SEND ME A REFURBISHED ONE. I SAID NO I BOUGHT A BRAND NEW ONE SO SEND ME A NEW ONE. I TOLD THEM I WOULD REPORT THEM TO THE BBB BECAUSE THEY KNOW IT IS SOMETHING WRONG WITH THESE TV'S. THEY END UP OF SENDING ME A BRAND NEW ONE. IT HASNT EVEN BEEN 6 MONTHS FROM THEM SENDING ME ANOTHER ONE AND THIS ONE HAS NOW WENT OUT. WHICH MEANS I WRITING THE BBB NOW ANYWAY. MY BESTBUY WARRANTY HAS NOW EXPIRED WHICH MEANS I KNOW HAVE TO REPLACE THIS TV. THAT I TECHNICALLY DIDNT HAVE FOR EVEN A YEAR.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TM01,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We would be happy to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Remote control
TCL Google TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Not much else to say. Not any better or worse that other TVs. Took some time to learn the remote and i still have trouble on occassion with finding programs that I want.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
TCL from Best Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this purchase. Awesome picture and incredible deal. It was delivered quickly along with regular updates of the shipping process!
I would recommend this to a friend Not very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has the soap opera effect pretty badly, and it’s not very effective at diminishing it with adjusting the picture settings. The background blacks are very pixelated in addition to the poor picture. I am glad I didn’t spend much on it, as I will most likely get rid of it soon.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MaxB,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Great TV for the Price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV for the price - great resolution. The smart interface isn't the best I used, but ultimately got a Apple TV, so that doesn't really make a difference anymore.
I would recommend this to a friendTCL-50 class 4 series Led 4K UHD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the sharpest picture.....It is not a Sony, not a Samsung when it comes to picture definition.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Logan.
Thank you for taking the time to provide your feedback. There are options available to adjust the settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, expert picture settings, and more. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Bad TCL Customer Service
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the TCL 50" television new from Best Buy 8 months ago. The screen went black. We contacted TCL since it is still under the 1 year parts/labor warranty. We went thru all the steps with them via phone to try and reset the tv. Nothing worked. They want us to send them the receipt and a short video showing the black screen. It will take 7 to 10 days for them to decide what to do about fixing/replacing. After that, it will take more time to replace/fix the tv. This is not an acceptable time frame. We requested to speak to a TCL supervisor or corporate office and apparently there is no way to go above the call taker's head. Needless to say, TCL will never be purchased again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KatP,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
LG TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television works great,and looks good in my bedroom
I would recommend this to a friendTCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, however, I never worry about my purchases from Best Buy, as I always buy extra coverage and they always stand by it!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Glee,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Good Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was solid and weve been using it alot. Great customer service
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Berto,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Will continue to buy TCL
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for covered patio outside. Perfect size and fantastic clarity. Smart functions are easy to operate.
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your thoughtful review. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Brandon TCL Customer Support
- Pros mentioned:Picture quality, Price
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV. Image is great. The price is really worth due this quality or vice versa. I’m happy with my purchase for sure.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good product, the picture shows nicely, sound is ok but can be better. Great price, would purchase again.
I would recommend this to a friend - Pros mentioned:Picture quality
Good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television is a great buy and the 50” version feels very large. Debated between 50” and 55” and have found the 50” to fit the size needs with quality graphics.
I would recommend this to a friend Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are so happy with this TV especially for the price. It has even more features than we were looking for. It works great to pair with my other google devices.
I would recommend this to a friendTV roku smart
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku sistem Much better than Android or Google, recommended for people who don't want to complicate their lives
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ChristopherG,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Mediocre
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a big TV viewer so I didn't expect the picture (black screen- even after all of the troubleshooting ) to go out (sound still works) after a year and and a few months. Disappointed :(
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LisaF,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support