Customer Ratings & Reviews
- Model:
- 50S446
- SKU:
- 6470246
Rating by feature
- Picture Quality
Rating 4.2 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.2 out of 5 stars
Customers are saying
Customers are enthusiastic about the 50" Class 4-Series LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many appreciate the Google TV interface, although some experienced issues with the operating system's responsiveness. Positive feedback also highlights the ease of setup and vibrant colors. However, concerns were raised regarding the TV's reliability and the limited warranty period.
This summary was generated by AI based on customer reviews.
Upset
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv stoped working 3 days after i bought it wish i would have got the warranty
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SkylerT,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
I’m not buying this brand anymore.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soon as I paid it off the video board died. Just got a quote for $180 to replace it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Rharr,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Great TV for the Price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV for the price - great resolution. The smart interface isn't the best I used, but ultimately got a Apple TV, so that doesn't really make a difference anymore.
I would recommend this to a friendTCL-50 class 4 series Led 4K UHD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the sharpest picture.....It is not a Sony, not a Samsung when it comes to picture definition.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Logan.
Thank you for taking the time to provide your feedback. There are options available to adjust the settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, expert picture settings, and more. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
DO NOT BUY
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS TV. THESE ARE FAULTY TV'S. TCL KNOWS IT. THE TV COLOR/DISPLAY WENT OUT AFTER HAVING IT FOR 6 MONTHS. CALLED THE MANUFACTURER AND THEY YELLED THAT THEY WOULD SEND ME A REFURBISHED ONE. I SAID NO I BOUGHT A BRAND NEW ONE SO SEND ME A NEW ONE. I TOLD THEM I WOULD REPORT THEM TO THE BBB BECAUSE THEY KNOW IT IS SOMETHING WRONG WITH THESE TV'S. THEY END UP OF SENDING ME A BRAND NEW ONE. IT HASNT EVEN BEEN 6 MONTHS FROM THEM SENDING ME ANOTHER ONE AND THIS ONE HAS NOW WENT OUT. WHICH MEANS I WRITING THE BBB NOW ANYWAY. MY BESTBUY WARRANTY HAS NOW EXPIRED WHICH MEANS I KNOW HAVE TO REPLACE THIS TV. THAT I TECHNICALLY DIDNT HAVE FOR EVEN A YEAR.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TM01,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We would be happy to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
TCL tv
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for watching Netflix and YouTube!!! Best experience with tcl that I recently bought my parents the same one!!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi LizzethP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Not very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has the soap opera effect pretty badly, and it’s not very effective at diminishing it with adjusting the picture settings. The background blacks are very pixelated in addition to the poor picture. I am glad I didn’t spend much on it, as I will most likely get rid of it soon.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MaxB,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Price
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV. Image is great. The price is really worth due this quality or vice versa. I’m happy with my purchase for sure.
I would recommend this to a friend - Pros mentioned:Picture quality
Good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television is a great buy and the 50” version feels very large. Debated between 50” and 55” and have found the 50” to fit the size needs with quality graphics.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good product, the picture shows nicely, sound is ok but can be better. Great price, would purchase again.
I would recommend this to a friend TCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, however, I never worry about my purchases from Best Buy, as I always buy extra coverage and they always stand by it!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Glee,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Bad TCL Customer Service
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the TCL 50" television new from Best Buy 8 months ago. The screen went black. We contacted TCL since it is still under the 1 year parts/labor warranty. We went thru all the steps with them via phone to try and reset the tv. Nothing worked. They want us to send them the receipt and a short video showing the black screen. It will take 7 to 10 days for them to decide what to do about fixing/replacing. After that, it will take more time to replace/fix the tv. This is not an acceptable time frame. We requested to speak to a TCL supervisor or corporate office and apparently there is no way to go above the call taker's head. Needless to say, TCL will never be purchased again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KatP,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
1 Year and it broke.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TCL tv has a weird start up at times: have had it for a year now and the backlight went out on me.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Awesome, Awesome, Awesome.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is worth every single penny. The quality is more then we could ask for and the sound that comes from this TV is amazing. Watching movies or videos in 4k is absolutely awesome. I highly recommend this TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Great budget TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL 4 series is one of the best budget 4k TVs out there. Picture quality is very good (at this price point). I got this TV in both a 43" and a 50". It is offered in both Roku or Android/ Google operating systems. I went with Google being an android user and I prefer that interface and its capabilities. If you prefer something simple and easy I would recommend the Roku version.
I would recommend this to a friend - Cons mentioned:Reliability
Black after a few months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one and my mom bought one. Mind went out after 8 months and my moms went out 3 months after purchace. Out of money just like that.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Scoopal12,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are so happy with this TV especially for the price. It has even more features than we were looking for. It works great to pair with my other google devices.
I would recommend this to a friendWill continue to buy TCL
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for covered patio outside. Perfect size and fantastic clarity. Smart functions are easy to operate.
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your thoughtful review. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Brandon TCL Customer Support
- Pros mentioned:Google tv, Picture quality
Grab this TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV my favorite feature is the integrated Google TV and the picture quality is excellent for the price.
I would recommend this to a friend Did not last in outdoor heat
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for a few months but now has a dead pixel line. Has been used outdoors (in dry area) since the beginning, so perhaps the Florida heat killed it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TomK,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support