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Customer reviews

Rating 3.8 out of 5 stars with 963 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.2 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 50" Class 4-Series LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many appreciate the Google TV interface, although some experienced issues with the operating system's responsiveness. Positive feedback also highlights the ease of setup and vibrant colors. However, concerns were raised regarding the TV's reliability and the limited warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 963 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice simple smart tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice affordable tv simple to use. Nice picture good size, does everything we need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV roku smart

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku sistem Much better than Android or Google, recommended for people who don't want to complicate their lives

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ChristopherG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Black after a few months

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one and my mom bought one. Mind went out after 8 months and my moms went out 3 months after purchace. Out of money just like that.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Scoopal12,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Agreeable quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap alternative after my Insignia tv just went dark without any warning.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi NoorM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Overall great deal and happy with the sound and clarity.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    BEWARE OF BEST BUY!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Rating is O. The TV died after 6 months! BEST BUY said they wouldn't do anything about it, nor would TCL (the manufacturer) BEWARE! I These 2 companies are not trustworthy !

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Joan,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Replacing an existing TV.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our kids bought this TV for us for Christmas. The picture is excellent and the controls are easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is good tv whit good aaps but makes a small beeping noise

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RichardR,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Good Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was solid and weve been using it alot. Great customer service

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Berto,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. It's HUGE! It's very interactive with lots of extras! Easy setup!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not last in outdoor heat

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for a few months but now has a dead pixel line. Has been used outdoors (in dry area) since the beginning, so perhaps the Florida heat killed it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TomK,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    LG TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television works great,and looks good in my bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Google tv, Picture quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Google option being able to sync easily with my phone. Great picture it is like 3D

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great pic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic & easy set up. Great sound too! Great that it’s blue tooth

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SCREEN WILL GO OUT WITHIN A YEAR

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv in January of 2022. Within 7 months of owning it, the tv screen went out. Luckily, thanks to the warranty I was able to get a replacement. They sent me a refurbished tv promising it was perfect. I also had to go through the hassle of shipping my old tv back to them. Well in September of 2023, I started having lines on my tv and now it is a completely black screen. The screen will work for 30 seconds to a minute and then it’s completely black. Long story short, don’t buy TCL tvs. They are cheap, I get it. But it won’t last you and it is the biggest hassle in the world when it does go out. Spend a little more and get something that will last.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BrookeC,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    1 Year and it broke.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL tv has a weird start up at times: have had it for a year now and the backlight went out on me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv, works well. The updates can be a bit sketchy but overall works well with outside smart accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Impression!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was the best deal I could find given the size and features. Chromecast works great through my phone (resolution depends if I stream from my phone, laptop, or tablet). Apps that are setup to run Chromecast have a perfect resolution! I had to purchase a model through the mail in certified excellent condition and was worried, but everything was perfect, just missing screws for the bottom leggings. Series 4 saved me some $$, as did finding a returned model in excellent condition. Best Buy shipped the product as described in a timely fashion, and also provide the same warranty as new models! I am pleased with this purchase!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocre

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big TV viewer so I didn't expect the picture (black screen- even after all of the troubleshooting ) to go out (sound still works) after a year and and a few months. Disappointed :(

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LisaF,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of the tv The quality is great Easy to download apps

    I would recommend this to a friend