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Customer reviews

Rating 3.8 out of 5 stars with 963 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.2 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 50" Class 4-Series LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many appreciate the Google TV interface, although some experienced issues with the operating system's responsiveness. Positive feedback also highlights the ease of setup and vibrant colors. However, concerns were raised regarding the TV's reliability and the limited warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 963 reviews
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    ok for the $

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV remote troubles called TCL. Middle button sticks. called TCL for replacemnt had to trouble shoot over the phone . After 20 min on the phone with them & going over the remote the tec said yes the remote is defective. recieved new remote a week later

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Sunny,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL TV better than advertised.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, works excellent. Best Buy made the purchase a breeze. Always a pleasure.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GPL3,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great inexpensive TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great picture. The sound is on par with more expensive models

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google TCL TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Google TV. I really like it and the quality is outstanding.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Carol,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good screen size great color easy to mount on the wall

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Perfect size for bedroom

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL is ieasy to use, the picture and sound is perfect for the bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Google tv, Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image quality, great price, and Google TV is amazing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Seems to be a common problem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Had it for about a year and a half and suddenly about a week ago it stopped working. Screen is blank, sound still comes through. The first few times it happened I was able to get it to work by unplugging it, wait a few minutes, and plug it back in. Sounds like a lot of people have had this same problem pop up in the last month. The only thing more frustrating about a TV only lasting 18 months is trying to dispose of it. Buy the warranty. It's about the same cost as disposal.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MarkS,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL 55"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have had good luck with TCL TV. For the price you can't beat them.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Smt123,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    A Good TV for the money. Slow remote response

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was worth the $300 I paid for it. The colors are good and the 4k seems pretty sharp. It does have 3 HDMI inputs (One of which is eARC), an Ethernet RJ 45 connector for handling the Internet over a LAN cable that I use for my connection to the TV. It also has an old analog video input for old CD players, handycams etc. . It also has both an earphone and optical digital audio output. The TV does not return to the previous channel selected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is evident in product. Eady to use, and built fir long use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Wow!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my dad he loves it ! Good picture and sound quality way better than I expected for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV broke under the warranty period i will be getting it replacement for free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love this product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is spectacular, I was really surprised with how it works!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Alexa8,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Solid purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, great picture and quality. Perfect for our game room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have Five TCL tvs in the house. Great value and not had a problem with any of them.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MarkS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Disposable tv.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was never a good tv and it stopped working after 2 years. Disposable tv...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, easy setup, quality picture! Google home is a bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for someone who was moving into their place for the first time. They are enjoying the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Google tv

    Rated 5 out of 5 stars

    Gaming tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Perfect size. Easy to set up. Looking forward to gaming.

    I would recommend this to a friend