Customer Ratings & Reviews
- Model:
- 50S446
- |
- SKU:
- 6470246
Customer reviews
Rating 3.8 out of 5 stars with 963 reviews
(963 customer reviews)Rating by feature
- Picture Quality4.2
Rating 4.2 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are enthusiastic about the 50" Class 4-Series LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many appreciate the Google TV interface, although some experienced issues with the operating system's responsiveness. Positive feedback also highlights the ease of setup and vibrant colors. However, concerns were raised regarding the TV's reliability and the limited warranty period.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Google Tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Easy to set up. Christmas present for my wife
I would recommend this to a friendRated 5 out of 5 stars
best tv!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best tv i have bought!!! the graphics are like real life
I would recommend this to a friendRated 2 out of 5 stars
Cheap Product but is great while in use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, but lasted for about a year. The TV some day just went blank and I had to use the manufacturers warranty. The replacement eventually did the same. :(
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TonyJ,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may still be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google TV works pretty well on this tv. Bought it for my dad and prefer it to my Apple TV to be honest. The volume and clarity on this TCL tv was really exceptional and something my father and I weren’t expecting. Def worth it and he’s super happy with the purchase.
I would recommend this to a friend Rated 5 out of 5 stars
Perfect LCD
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this LCD . This fit perfectly in my room…..
I would recommend this to a friendRated 5 out of 5 stars
Saved me on the Daytona 500
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functions as expected for the price point. No complaints
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good Television
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent Television. It has decent sound as well and the setup is easy through a google account. The power cord is a bit short. It has multiple different picture settings.
I would recommend this to a friend Rated 5 out of 5 stars
Nice tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t have power cord in the box. Had to get a separate one
I would recommend this to a friend- Pros mentioned:Price
Rated 4 out of 5 stars
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good TV for the price. I definitely recommend.
I would recommend this to a friend Rated 2 out of 5 stars
You get what you pay for
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a good tv for the price but died less than 2 years old. Still has audio but presents a black screen
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Great,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Updates are regular, responsive interface all for a good price.
I would recommend this to a friendRated 1 out of 5 stars
Research before you buy this television
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television stopped working after less than 2 years. I tried to turn it on and I got a black screen with sound. I've tried all of the troubleshooting to no avail. I did a bit more research and discovered that a lot of customers have this issue and end up buying new televisions of a different brand. I guess I'm in the same boat. I do not recommend this television.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Lori,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Reliability
Rated 1 out of 5 stars
Don’t recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV stopped working a year later after purchase! Screen went completely blank
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi HartM,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
television went out to quickly
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had less than two years and it already doesn't work. the screen went out.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good budget tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent tv for the price. Has 4k, hdr, and is 50in.
I would recommend this to a friend - Pros mentioned:Google tv
Rated 4 out of 5 stars
smart tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good basic smart TV. Just wanted a basic TV for family room
I would recommend this to a friend Rated 1 out of 5 stars
Dont waste your money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv i have ever purchased, tv freezes more than it works very slow while navigating menu. Now 1yr later the tv has black screen and sound only. To make it worse i purchased geek squad protection tv went out sunday only appointment they have is next Saturday with a window between 7am and 7pm. Thanks bestbuy for making me wait a week and lock down my only weekend off.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that you are already in the process of getting help. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Best deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best deal of 2023. It a great item to have at home
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good picture
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture.dont like remote overall worth the money
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Bill,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated!
If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
,
Rated 2 out of 5 stars
Skip this one
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen died and went black a month outside of warranty, barely over a year.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DanF,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support