Customer Ratings & Reviews
- Model:
- 50S446
- |
- SKU:
- 6470246
Customer reviews
Rating 3.8 out of 5 stars with 962 reviews
(962 customer reviews)Rating by feature
- Picture Quality4.2
Rating 4.2 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are enthusiastic about the 50" Class 4-Series LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many appreciate the Google TV interface, although some experienced issues with the operating system's responsiveness. Positive feedback also highlights the ease of setup and vibrant colors. However, concerns were raised regarding the TV's reliability and the limited warranty period.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Google tv
Rated 4 out of 5 stars
smart tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good basic smart TV. Just wanted a basic TV for family room
I would recommend this to a friend Rated 5 out of 5 stars
Thank you
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you, the product and service were great. Thank you.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good picture
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture.dont like remote overall worth the money
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Bill,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated!
If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
,
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
New tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, sound is good. Good quality for the price
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
TCL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super good picture quality. Everything is super cool
I would recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
Dead in a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It died 3 months after the warranty expired, absolutely love it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No lie i only had the tv for a year and it stopped working
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BileW,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best purchases I’ve ever made so happy.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little slow but good volume and image/video/color
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
TCL TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price, nothing bad to say so far!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
GREAT PICTURE, AWESOME SOUND QUALITY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was a purchase made to replace our old faithful LG that finally died on us after 12 years. So far this TV is producing great picture quality. I gave it connected to my LG soundbar. Sound quality is great, bass is awesome for music and movie watching.
I would recommend this to a friend Rated 5 out of 5 stars
Great Picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price!!! My grandparents love the TV
I would recommend this to a friendRated 1 out of 5 stars
A better TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV for my son Dec 17, 2022 for Christmas and 8 months later the bottom part of the screen starts flickering and then turns off. I’ve looked up videos on YouTube that say to unplug it for a few hours then plug it back it, to hard reset it but that doesn’t work. Spend a little bit more money and get a better TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JohnP,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is so clear and honestly so far a great tv! Obsessed with it. I didn’t want to spend alot and was nervous to go with a TCL but glad I did. The Google functionality is also super convienent.
I would recommend this to a friend Rated 2 out of 5 stars
The Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still haven’t taken it out of the box yet I find myself a bit irritated by the price going down every play, but Bestbuy………………………………..
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you enjoy your TV. If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Good experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv and the microwave recently purchased at Best Buy. Both work great!
I would recommend this to a friend- Cons mentioned:Operating system
Rated 1 out of 5 stars
bad purchase, I have changed twice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad purchase, I have changed twice. first the software crashed and the second time had an image glitch
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AlfredoO,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Get One
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great I like how the movies show up on the screen and I don’t have to go on the apps to find movies. The screen is big and I enjoy watching this tv. The sound is great quality.
I would recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
Its broke after a year of normal use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked ok for about a year. Then it broke after a year of normal use
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi bobby,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Don’t buy TCL
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is ok but a year and a half after I bought it the screen went black and I found no way to reset the TV to factory defaults. I tried all the suggestions from YouTube and even called TCL support. This TV was for an elderly mother who i spent a long time to teach on how to use this TV. Now I am forced to buy another one and start from scratch. Very disappointed!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BorisG,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support