Customer Ratings & Reviews
- Model:
- 50S446
- |
- SKU:
- 6470246
Customer reviews
Rating 3.8 out of 5 stars with 962 reviews
(962 customer reviews)Rating by feature
- Picture Quality4.2
Rating 4.2 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are enthusiastic about the 50" Class 4-Series LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many appreciate the Google TV interface, although some experienced issues with the operating system's responsiveness. Positive feedback also highlights the ease of setup and vibrant colors. However, concerns were raised regarding the TV's reliability and the limited warranty period.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
bad performance
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a television with a very slow interface, it never really turns off, it goes into a suspended state,
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi FranciscoF,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL makes great TVs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking tv works great the google tv interface is great and the voice remote works good as well. the picture looks really good on the tv and seems to be much more snappy than my old android tv that just broke recently.
I would recommend this to a friend Rated 1 out of 5 stars
Did not last long, screen stops working
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV worked great for a few months, then all of a sudden stopped working correctly. No picture was displayed anymore even though you could tell it would still turn on. Unfortunately TCL customer service was also a hassle to deal with, and upon receiving a new TV in the mail, this one was cracked. Stay far away from TCL.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EmmaK,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may still be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
A-ma-zing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image is amazing and so is the sound, having it be a smart TV with google voice assistant is just the icing on the cake. 5 out of 5. (Way better than a roku btw)
I would recommend this to a friend Rated 1 out of 5 stars
Get something else.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV started out great, and it was good for the price but after about a month, TV starting flashing on and off like glitching. When watching a show it will randomly do it. Called warranty numerous times and told them the issue, I even recorded it! All I was told is that I just need to “wait until the update”.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Juemoli,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Failed after 21 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was nice while it lasted. The backlight just failed.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Todd,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
No recommendation of this product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not happy with this purchase at all. I will not purchase this product again.The tv screen went black, performed reset protocol and it took 2 days for it to come back on. I also had to leave it on in order to watch and my husband turned it off and it never came on again.The blackout determined my opinion.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DeanderW,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv for the price The Sandusky store showed me all the features and were extremely helpful in choosing this model Would recommend the tv Would highly recommend that store and their helpful staff
I would recommend this to a friend Rated 1 out of 5 stars
Run... away.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before purchasing I knew the television would be cheap. The visual quality is fine, however a few months into watching the television thats barely used, the screen went completely black. I was able to get another one under the year warranty. When that arrived, it was fine for the first 3 months and the screen went completely black again. Would never buy a TCL product again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Kaiyer,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV again. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Just Go With Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Roku version of this TV before but I needed another one, so this time I went with Google because I have so many other Google devices in my home. That was a terrible decision. This TV is incredibly slow and the picture/brightness is impossible to fine tune. There's so much more I can say about this TV but here's the gist: if you want a 50 in TCL Smart TV, get the Roku version.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Justin,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
My 50 inch TCL
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a 50 TCL 4k and it's the best TV I have ever had. I would receive Best Buys for anyone interested in purchasing anything at Best Buys they have the best customer service any one could ask for.
I would recommend this to a friend Rated 5 out of 5 stars
Happy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. Would buy it again.
I would recommend this to a friend- Pros mentioned:Google tv
Rated 5 out of 5 stars
TCL SMART TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been trying to find a 50” smart TV for the longest and best buy had it on sale for an awesome price! I love my tv and I’m glad I caught the sale.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't complain! This TV is a great value for the price. I was just looking for a simple, crisp 4k picture for my bedroom and that's what I got!
I would recommend this to a friend - Pros mentioned:Google tv
Rated 5 out of 5 stars
Excellent buy ... Best Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best 50-inch LCD TVs for the price. The 4K is smooth and the clarity is excellent. The Google TV interface is easy-to-use and the price is definitely right. Excellent buy ... Best Buy!
I would recommend this to a friend Rated 1 out of 5 stars
Awful
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. The TV takes a long time to turn on, its menus are weird to navigate and the picture is noticably worse than my Samsung or LG TVs. Ive had this TV less than a year and it stopped working already, the screen is too dark to see anything. The price is appealing but not worth it if its going to go out in 10 months, save your money and get a better brand.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Alaina,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Screen stopped working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv back in 2022 , it’s barely 2 years old and just recently the screen would just turn on black, no sound, no picture. Price shows the quality. It worked great before the issues arised. Very disappointed in the short lifetime of the tv.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SophiaV,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Unusable right after 1 year warranty.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unusable just after one year warranty. Screen will turn on initially and then go to black I am out of luck and stuck with a repair bill via geek squad that would equal just buying a new one.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi sorier8,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Poor Experience with this TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within months of owning this TV it would pause randomly on me and restart. It got better after awhile but would do it occasionally. It has now been 13 months and the TV shows a black screen only. There is power to it and even noise, but no picture. Very unfortunate for a new TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ParkerV,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Will never buy TCL again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are on our second TV and it's died. We bought the first in July 22 and the screen died in April or May of 23. We got our second one through the manufacturer since it was less than a year and we are in December of 23 and the screen died on this one. DO NOT BUY THIS MODEL
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Tasia,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support