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Customer Ratings & Reviews

Your price for this item is $80.99
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The comparable value price is $299.99

Customer reviews

Rating 3.8 out of 5 stars with 962 reviews

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Rating by feature

  • Picture Quality

    Rating 4.2 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 50" Class 4-Series LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many appreciate the Google TV interface, although some experienced issues with the operating system's responsiveness. Positive feedback also highlights the ease of setup and vibrant colors. However, concerns were raised regarding the TV's reliability and the limited warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 962 reviews
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black screen issues started after 17 months of purchase. Thank Goodness we bought the 2 year warranty for $36.00. Not sure if I would purchase a TCL TV again.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JohnD,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. We will continue to make improvements to ensure our customers the best experience possible.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great bang for your buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is exactly what I expected based on the price point, image is decent after some calibration, smart features are easy to use. Works like it should.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought TV last September 2022 and now it’s broken. We don’t recomend this brand and it’s second TV broken we bought in Best Buy. With the first we called and never help us. Totally bad experience

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV goes great with my ps5. The visuals on there is on par of what i was looking for within the TV specs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL 50in television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with this television. It has a clear, bright picture and the sound quality is amazing too. I would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Google tv

    Rated 5 out of 5 stars

    My 3rd set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the title says, this is my 3rd purchase of the TCL brand. I have 2 50' and 1 55' TV. Love them all. Better than I expected for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL TV 50”

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy transaction! Item in stock. Bought this TV as. Christmas gift. Pic is great and sharp and for the money it’s a great investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great budget tv; recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User interface is smooth much more responsive in my opinion than the tcl roku tv I have sitting right next to this 50 inch. Used primary for gaming. Does the job and price was unbeatable

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Makes a grat PC monitor

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to serve as a PC/Xbox monitor and for this it is excellent. The picture is crisp and lag is low.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is excellent. The smart feature is easy to use and hooked up directly to my internet without contacting Comcast or any other provider. This give me access to Netflix, Amazon, Apple and whatever else you have for streaming services. No local service. As is typical with flat screens the speakers do not render good sound. I connected a Sonos sound bar to the TV. With the HDMI connection it hooked up flawlessly and now has excellent sound. I am extremely pleased with this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV and great quality. I love it and the sound is awesome. The size is perfect. Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the $. Picture is good. Wish I would gotten a different operating system, but that’s my fault. Otherwise the tv is great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen crapped out in less than a year. Waste of money. Suckered in on cheap price and now I’m the sucker. Never again.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KerryP,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    My god, have any of you owned a TV before?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perhaps the worst TV i have ever owned. I own 3 other TCL sets, two 5 series 55" and a 6 series 65". I don't know if it's because this is a 4 series, or if it's the Google TV OS, or what, but this TV underperforms on every level. There's a weird bug where it dynamically and noticeably changes brightness and black levels when the scene gets lighter or darker... And that's with every conceivable dynamic setting turned off. In general, the brightness is horrible; you have to pump every brightness and gamma setting to get this thing to not look like a dark closet during dark scenes even in a dark room. And daylight scene? Washed out. Getting this thing bright enough to look okay destroys the contrast and any semblance of color realism. Sometimes, humans look like cartoons in bright scenes. Horrible. Id expect a bit less quality between series, but this is inexcusable. This makes me not want to buy TCL at all going forward.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello TenaciousC,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be unhappy with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thanks,

      TCL Social Support

  • Rated 4 out of 5 stars

    Looking forward to viewing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this time I havent set up my purchase. I have an appointment with best buy to come in and mount my tv on the wall in a few days. I'm sure I will be please with this.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was an excellent purchase. The price was very affordable. The tv has an outstanding picture along with a quality sound.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Happy Camper!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at a great price. I convinced my dad to get the very same TV and he is a happy man.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 screens died within 1 year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AFter 6 months the screen died, TCL had great customer service and sent me another TV... awesome right? After 4 months that screen died... have had much better luck with TCL in the past but now I am out of warranty and I have a $500 paperweight... Buy with caution

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    For the price. Its worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly love this tv. The color pops, its absolutely beautiful. The sound could be better but aside that it does the job!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello Armyden,

      Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!

      Thank you,

      Joseph
      TCL Customer Support

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. I shows TV programs and movies, comes with a remote. Also has color. I get points for this review.

    I would recommend this to a friend