Customer Ratings & Reviews
- Model:
- 50S446
- |
- SKU:
- 6470246
Customer reviews
Rating 3.8 out of 5 stars with 962 reviews
(962 customer reviews)Rating by feature
- Picture Quality4.2
Rating 4.2 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are enthusiastic about the 50" Class 4-Series LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many appreciate the Google TV interface, although some experienced issues with the operating system's responsiveness. Positive feedback also highlights the ease of setup and vibrant colors. However, concerns were raised regarding the TV's reliability and the limited warranty period.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, decent sound without a sound bar. Very affordable for the price too.
I would recommend this to a friend Rated 1 out of 5 stars
tcl
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the TCL TV less than 2 years ago, screen went black, could not repair it. Typical piece of chinese crap will NEVER buy TCL again
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RoyR,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, the image quality is awesome, I wasn’t expecting to get so much quality from TCL but I was wrong. Love my new TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv picture is clear and sound is great as well
I would recommend this to a friend Rated 1 out of 5 stars
Black Screen After One Year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the TV on Jan 30th, 2022. Beginning of 2023 it started giving me the black screen. I had to turn off then turn back on again for the black screen to disappear and I can see picture again. Now that trick is not working anymore.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Roseanne,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Tv screen not working within a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen not working after a year. I bought the tv last year and already within a year of light use screen is blank. Maybe it’s a one off issue but it’s def not a good experience.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SakarP,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and great quality if you’re looking at multiple tvs and can’t decide you can’t go wrong with this one!
I would recommend this to a friend Rated 1 out of 5 stars
Dead after 9 months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in end of June 2022 and as of today has a black screen. It's happened before but I could fix it with unplugging and the like. Nothing is working. Going to contact TLC but not hopeful with other reviews saying how they wouldn't respect warranty.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BethanyS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Didn't last 2 years
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't last even 2 years before I started getting a black screen that won't go away. I was advised it's better to buy a new tv than fix it. Waste of money I guess.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Theonia,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 4K picture with light weight design. It was very easy to find a compatible wall mount and get the tv mounted.
I would recommend this to a friend Rated 1 out of 5 stars
Broken after less than two years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black screen with backlight less than 2 years after purchase. Worked again after being unplugged for a day then stopped working at all.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Papi,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to hang on wall with kit already had and turned on that was mostly it
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, light and easy to hang. The apps are plentyfully as well so you can stream easily.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great for the Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mother, who needed a simple TV, and this delivered. very easy to use and she love it.
I would recommend this to a friend Rated 1 out of 5 stars
Sad nothing more to say
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow response time with tv Freezes Now screen is black with only sound… i had this tv for like 6 months lol so sad… DO NOT BUY OMG
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SheldonN,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Simple and affordable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Everything looks and sounds good on it - nice budget TV.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
I was a little hesitant for buying a TV at that lo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little hesitant for buying a TV at that low of a price but I am more than satisfied. Goodbye Amazon
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tcl 50 inch tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BOUGHT THIS AS A GIFT FOR MY SON AND HE LOVES IT. THE PICTURE IS GREAT AND FOR THE PRICE YOU. ANT BEAT IT.
I would recommend this to a friend Rated 1 out of 5 stars
BAD
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 months the screen is black, it no longer works, the first time it did the same to me after 3 months, then the same thing happened with the second TV, I do not recommend it at all.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RafaelP,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Cliche'd failure
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One month after factory warranty ran out, the picture stopped working. No image, no menus, no access to settings. Backlight lights up, but no images.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SeanD,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support