Customer Ratings & Reviews
- Model:
- 50S446
- |
- SKU:
- 6470246
Customer reviews
Rating 3.8 out of 5 stars with 963 reviews
(963 customer reviews)Rating by feature
- Picture Quality4.2
Rating 4.2 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are enthusiastic about the 50" Class 4-Series LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many appreciate the Google TV interface, although some experienced issues with the operating system's responsiveness. Positive feedback also highlights the ease of setup and vibrant colors. However, concerns were raised regarding the TV's reliability and the limited warranty period.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Rated 5 out of 5 stars
Great tv.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and a great price. Get one asap. It has tons of great features
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect tv!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It’s such a great step up from my last tv. Only time will tell but so far it’s awesome.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I went with this purchase. Set up was easy and sound is great. Definitely worth the price
I would recommend this to a friend Rated 5 out of 5 stars
Smart TV got major Action
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A gift for the hubby. You can never go wrong with buying a NEW flat screen for a guy. We don't know all the things this smart tv can do, it has so many options. My son loves it because he doesn't know how to spell yet, so he uses the the speaker feature to navigate and search. The display is clear, not so pixelated. I appreciate that. Awesome flat acreen with an awesome price.
I would recommend this to a friendRated 1 out of 5 stars
Cliche'd failure
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One month after factory warranty ran out, the picture stopped working. No image, no menus, no access to settings. Backlight lights up, but no images.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SeanD,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Broken after less than two years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black screen with backlight less than 2 years after purchase. Worked again after being unplugged for a day then stopped working at all.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Papi,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Sad nothing more to say
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow response time with tv Freezes Now screen is black with only sound… i had this tv for like 6 months lol so sad… DO NOT BUY OMG
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SheldonN,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
On Point
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large wall needed a good quality tv. I wanted a clear shape picture. On point.
I would recommend this to a friend Rated 1 out of 5 stars
BAD
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 months the screen is black, it no longer works, the first time it did the same to me after 3 months, then the same thing happened with the second TV, I do not recommend it at all.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RafaelP,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Flat screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has met my satisfaction and a great price Best Buy is my go to place to buy my electronics
I would recommend this to a friend - Pros mentioned:Google tv
Rated 5 out of 5 stars
Good value and google tv built in
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact that google tv is built into the tv. Makes it convenient to use the service.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Picture with great sound. Fits into my home great. I recommend for gamers everywhere.
I would recommend this to a friend Rated 1 out of 5 stars
Display already dead in less than 3 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price point the display and features were great. However, the screen is already dead - comes on with no display. TV is 2 1/2 years old!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Sirus,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
it is okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not know this TV can be turned on with Google Nest.. not able to do this.. otherwise it is okay
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Soon nice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. Google Assistant works every time. Beautiful picture. I highly recommend it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Would Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with the TV! Great sound and picture quality.
I would recommend this to a friend Rated 1 out of 5 stars
Worse TV ever
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stupid TV broke after a year and a half from its original purchase. Avoid buying this brand. Don’t Be cheap like me and buy a better brand like Samsung or Sony. Worse money spent
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JaniceV,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
It's a TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is alright, but maybe a little bit blurry with text. Speakers work, but are not very good at all. Brightness is acceptable, but it's not great in a dark room. Regardless, it's still a 4K TV, and it gets the job done if you just need a cheap TV.
I would recommend this to a friendBrand response from TCLExpert
Posted .HI Aero,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not so happy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with the outcome of this televisions performance. I love Best Buy, and their amazing customer support I just wish this tv was manufactured better.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LadyT843,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
New TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast efficient delivery. Easy to set up. Fantastic picture. A all around tremendous deal.
I would recommend this to a friend