Customer Ratings & Reviews
- Model:
- 50S446
- |
- SKU:
- 6470246
Customer reviews
Rating 3.8 out of 5 stars with 963 reviews
(963 customer reviews)Rating by feature
- Picture Quality4.2
Rating 4.2 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are enthusiastic about the 50" Class 4-Series LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many appreciate the Google TV interface, although some experienced issues with the operating system's responsiveness. Positive feedback also highlights the ease of setup and vibrant colors. However, concerns were raised regarding the TV's reliability and the limited warranty period.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Google tv
Rated 5 out of 5 stars
Great service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is very nice it is perct for the bedroom.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up great picture great value sounds awesome.
I would recommend this to a friend Rated 1 out of 5 stars
Black screen after 18 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black screen after 18 months of usage. Couldn't fix by resetting. Probably a hardware issue.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Kuma,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture nice size just what I needed!!!.
I would recommend this to a friend Rated 1 out of 5 stars
Tv that I got
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv works fine but then the screen goes black and does not work until you unplug it and plug it back in it sometimes works again
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi HectorS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Don’t buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV April 8, 2023 and today it won’t work June 30, 2023. Can’t get anything on it to work.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Alvarez,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this tv on sale….. definitely worth the money.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
The best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture great tv ever worth every dollar!!!!!
I would recommend this to a friend Rated 5 out of 5 stars
On sale!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on sale as an upgrade for business. User friendly remote, Will work on last years model. New model as a circular wheel to navigate, instead of separate function buttons. Got the new remote to replace my 1 year old one. Old one is now spare.
I would recommend this to a friendRated 1 out of 5 stars
TCL & Google TV Sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always has to reboot - and google does not work with most apps - you have to "Cast" everything from your cell / cell phone apps. The TCL app sucks too.,
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Fordgirl,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Black screen of death
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the TV Sept 06 2022 and Nov 26 2023 the picture went out. TV powers on, sound comes on but no picture.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TWEB,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Wack
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it jan 11,2022 and 3 days ago the picture goes out. Very inconvenient and now we have to wait to get it repaired rather than just going to store and get another one! Not sure about this brand
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jbchad,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
tcl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great tv colors are good sounds good and clear and loaded with apps
I would recommend this to a friendRated 1 out of 5 stars
Dead
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV died after less than two years of use. Not impressed.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DavidT,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great Price, Great Product!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a TV to complete a home office build that I was just finishing up, but I didn't really want to break the bank. Off to Best Buy I go where ultimately I bring home the TCL. So far this TV has done everything that I have asked of it and it has all of the ports needed to run all of my tech.
I would recommend this to a friendRated 1 out of 5 stars
Unfortunate
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was doing great but almost a year and the picture has went out and sound goes in and out
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DajuannaW,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Do not buy it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.do not buy it. the TV broke only a few days after the 1-year warranty had passed. It felt like they did it by design.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi HaorG,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Mix up thats average.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should have gotten a Roku. Thats what i purchased online but they put this one in car & didnt catch it till i got home. Pictures average, sounds average.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience with your purchase. If you need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Works as a bedroom TV, but slow Processor
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is nice, but the processor is so slow. I wish I had gotten a Roku TV instead. The apps take a long time to load up and sometimes it's not as responsive.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LotusLane,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Talked into this tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was talked into this tv by the salesperson. I originally wanted a Samsung . Not crazy about it can someone contact me about how to return it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jayson,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support