Customer Ratings & Reviews
- Model:
- 50S446
- |
- SKU:
- 6470246
Customer reviews
Rating 3.8 out of 5 stars with 962 reviews
(962 customer reviews)Rating by feature
- Picture Quality4.2
Rating 4.2 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are enthusiastic about the 50" Class 4-Series LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many appreciate the Google TV interface, although some experienced issues with the operating system's responsiveness. Positive feedback also highlights the ease of setup and vibrant colors. However, concerns were raised regarding the TV's reliability and the limited warranty period.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Smart tv TLC
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with screen issues while go black after a few min
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EdermanG,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Do not purchase - lemon
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 3 months and completely stopped working after this.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible picture quality would not recommend!!!!!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Julianna,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Tv purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You failed to follow payment instructions. The full amount was withdrawn from my checking account versus smaller payments (4)at a lower amount
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. For concerns like this, you would want to contact Best Buy Customer Support as they would be best equipped to further assist you. Hope this helps!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Buyer beware
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within one year this TV is unusable. Totally black screen, can't reset. Can't do anything with it
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DanielJ,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Good tv but skip google for Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv. Google interface is cumbersome and crash prone. Get Roku instead.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello HighPoint,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Dont Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after a year the tv starts going black. Not recommended always has internet issues!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JamieS,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Quality control needs work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work right out the box...took it back...that one didn't work either..
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We take great measures to ensure that the TVs we send out are in great working condition. If you still have the TV, we would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Do not buy this tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv stopped working suddenly, a waste of money! After looking up it’s not uncommon.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KendraH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Dissatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good TV keeps shutting off when playing. Tried customer service no luck
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi StevenK,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My girlfriend loves it. It fits her perfectly. She didn’t want anything fancy so it worked well for her. It took her a little bit of time to learn the interface because she’s used to the fire stick.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Bad wi fi connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv, good image quality but not very good internet (wi fi) connection.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with the Internet connection on your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Piece of CRAP!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned it for over a year and the screen just stopped working!!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Yazzie2022,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Don't get it!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV ever. Picture died after a 4-month use. Unacceptable for a new TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Plenero,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Reliability
Rated 1 out of 5 stars
kept turning off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst TV I have purchased and I've purchased a few! kept trying off by itself, re loading, stoped playing middle of watching, Technician came and tried to change parts nothing happened, so now exchanging it to another brand, we'll see with the new one.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TCL google tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has issues with freezing and being slow when you first turn it on.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JustinF,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Warranty
Rated 1 out of 5 stars
6 month tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted not even 6 months and it does have a year warranty but they make you jump through hoops to get anything done. Still haven’t got mine replaced or repaired. I wouldn’t buy another TCL
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Nick,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this is not normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great basic smart tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great basic smart tv. if you dont log into google you can use as just a tv with antenna, which gives you free local stuff. For classic and easy use after setup Recommended.
I would recommend this to a friendRated 3 out of 5 stars
defective screen
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv screen stopped working after 4 months under warranty they are replacing it
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi bklyn779,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this is not normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Nice midsize TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice TV once you complete setup. Don't give up on the setup. It takes a few minutes to complete setup but then works like a champ.
I would recommend this to a friend