Customer Ratings & Reviews
- Model:
- 50S446
- |
- SKU:
- 6470246
Customer reviews
Rating 3.8 out of 5 stars with 962 reviews
(962 customer reviews)Rating by feature
- Picture Quality4.2
Rating 4.2 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are enthusiastic about the 50" Class 4-Series LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many appreciate the Google TV interface, although some experienced issues with the operating system's responsiveness. Positive feedback also highlights the ease of setup and vibrant colors. However, concerns were raised regarding the TV's reliability and the limited warranty period.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great for kids room gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But this for 18-year-old son, do use in his room mainly for gaming. 4K Xbox is really good. TV menu is easy to navigate. App access is simple and fast.
I would recommend this to a friendRated 3 out of 5 stars
TCL TV APPS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the apps there are not like most tv and the remote is a little small
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. This TV access to 5,000+ apps with over 500,000 TV shows and movies available through the App Store. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great TV!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. It works well with my google home. The only problem I have is that once the TV is off, the google home can't turn it on.
I would recommend this to a friendRated 5 out of 5 stars
Bought for 8yo Grandson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is perfect for our needs and was a fantastic deal. Picture quality is very good and our grandson is happy to have his own TV at our house.
I would recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
TV would not work, straight out of the box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV and took it home and attempted to set it up and it just froze and quit working. The Geek Squad could not help as they said that they have many problems with TCL TV and suggested me to return it and choose a different brand.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Johnny,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tv works great. easy to use. it is a bit slow in response but you accept it because you get a great price
I would recommend this to a friendRated 3 out of 5 stars
Ok TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for the money, it was for my sons Gaming Xbox , so far so good
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Excellent Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. Bought this for my son for his apartment when he moved away to college. Has everything you need!
I would recommend this to a friendRated 5 out of 5 stars
Surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wait seemed longer than usual but when i finally got help, i left with something better than i had initially come in for.
I would recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
Stop working after 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 months of having this tv. It is no longer working, it keeps turning off on its own. Now it’s at the point where is won’t come on at all. Don’t waste your time buying a tv that will only last 3 months.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than advertised. This was a more than adequate replacement for a previous smart tv that lost its picture.
I would recommend this to a friendRated 3 out of 5 stars
Super weird placement of the mounting screw holes!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super weird placement of the mounting screw holes!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!
Thank you,
Joseph
TCL Customer Support
- Cons mentioned:Reliability
Rated 1 out of 5 stars
Very poor quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is terrible, even just for the most basic tasks. It’s incredibly glitchy, takes forever to load, freezes often, and if the lag time were any worse it would be going backwards.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Rated 1 out of 5 stars
Died at exactly 4 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased it new in store. Seemed to be working fine until I turned it on and the screen died today. Sound works, screen totally black. Factory reset, nothing works. Bought the Best Buy extended warranty so I took it to the store. Best Buy refused to service it because it is larger than 42 inches in size. I now have to call a 1-800 number and take a day off work so a technician will supposedly arrive at my home and attempt to repair it in my living room. They don't tell you this when you buy the store warranty. Just take my TV and call me when you fix it. Don't buy this piece of garbage TV or their weird warranty.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JustinFYI,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this is not normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that you are already in the process of getting help. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great Value TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace an older Vizio that kept shutting itself off. TV is a great value at the low price point.
I would recommend this to a friendRated 5 out of 5 stars
Living room tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a tv to replace one in my living room abd it was the perfect fit.
I would recommend this to a friendRated 5 out of 5 stars
GREAT TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's the perfect TV for what I was looking for. I especially enjoy all my smart apps. Great TV and a good buy
I would recommend this to a friendRated 5 out of 5 stars
Smart TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this TV. Everything is so convenient on the remote & it is easy to connect to the wi-fi.
I would recommend this to a friendRated 5 out of 5 stars
50” tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv! Got help getting it in my car and I can’t wait to add to it
I would recommend this to a friendRated 5 out of 5 stars
Smart TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works great my kids love it they are able to talk into the remote to tell it what they want to watch
I would recommend this to a friend