Customer Ratings & Reviews
- Model:
- 50S446
- |
- SKU:
- 6470246
Customer reviews
Rating 3.8 out of 5 stars with 962 reviews
(962 customer reviews)Rating by feature
- Picture Quality4.2
Rating 4.2 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are enthusiastic about the 50" Class 4-Series LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many appreciate the Google TV interface, although some experienced issues with the operating system's responsiveness. Positive feedback also highlights the ease of setup and vibrant colors. However, concerns were raised regarding the TV's reliability and the limited warranty period.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good price Good quality Super fast delivery
I would recommend this to a friendRated 2 out of 5 stars
Cheap
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a cheap smart tv. That is about as good as it gets. Google tv is a terrible UI choice.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Reliability
Rated 1 out of 5 stars
Tv won’t turn on
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv on 2/2/22 and on 2/21/22 tv stop working it won’t turn on
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Joseph
TCL Customer Support
Rated 1 out of 5 stars
TCL - 50" Class 4-Series LED 4K UHD Smart Google
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TCL - 50" Class 4-Series LED 4K UHD Smart Google TV. We bought this TV June 11,2022 and by September 2022 the coaxial had fell out and we have total tech support they sent TV to have it fixed and they said it was going to cost us more than $200 to get it fixed. They said we didn't it which was not true.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ChristinaE,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Was good until screen issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great tv for our bedroom, for the money. Recently the Home Screen flickers black to grey and I can’t control anything on the tv. I have to hard reset the tv and reboot every time I want to use it. Looks to be a common issue per my internet searches. I will be returning and getting a different brand. I really wanted to like this tv.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Pete,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Immediately Fried...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged it in to my outlet and a piece inside popped and fried. Had to quickly unplug it to get it to stop smoking. Was connected to a surge protector where I had my old TV that this one was replacing. Great thing is that I can't even return it. I had ordered it while I was away for work and went over the the return period.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi datchulo88,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.small, has a greenish cast to it all the time can't adjust it away. no i would not recommend it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Joseph
TCL Customer Support
Rated 2 out of 5 stars
Google tv is not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Google tv stopped working a month after purchase. Trying to get Best Buy out to fix it
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Thomas,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Horrible TV and Recommendation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've purchased several TVs from Best Buy! This TCL TV was recommended by the store employee and it was a horrible purchase. No matter what I changed the settings too the picture was horrible.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Rakim,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Poor quality.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give less than 1 star I would. Purchased this item on 3/35/2022 and less than 3 months later it already stopped working. Turned it on one day, and the screen was just completely black and would not do anything.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KLP1012,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not worth the headache
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before 2 months, screen would go out Contacted manufacturer, took a long time going back and forth needing info over again. Started working better and now after 5 months picture steadily goes out
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MarianP,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not working 6 months later.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased brand new and 6 months later the unit is no longer functioning properly. The unit was lightly used in a bedroom, with no damage. Screen no longer shows images. Do not recommend.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi NicoleD,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Would not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor build and screen quality. Light leakage be seen through the frame. Likewise ,screen quality isn’t that great. Poor grey uniformity, clouding and banding can be seen
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi samven582,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TV died in 8 months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this TV since February 2022 and Now October 2022 the screen went out. I do not recommend this tv
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
HappyLuddite
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I usually have a TV set in my studio but they're usually hand-me-downs from elsewhere in the house. Finally a new one for me...and it's a GOOOOOOD one!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi HappyLuddite,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Very unsatisfied consumer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is no longer operating and I purchased a warranty that Best Buy or the manufacturer wants to honor. I will see them both in Court!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Roshawn,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Works geat, great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television works great. It has no red, white and yellow wire connections so we had to get rid of our dvd player, and vcr, or buy connections. Otherwise I have no complaints. The picture is beautiful. It is completely responsive, and quite user friendly. I am in my 50's, as is my husband. I do old tech, he does nothing. He has been able to turn it on, and get to the fire stick to watch tv, with no issue. I had not a lot of trouble getting it set up, there is only one more thing I want it to do, pair with a Bluetooth, that I havent figured out, but haven't really tried hard either. Gaming on this screen is amazing. The sound is terrific. For the price we paid , I would say this tv is well worth it, if it last. We replaced my 15 year old Dynex, which worked great but I knocked over, with this, so I'd like to see 15 years out of this one.
I would recommend this to a friend Rated 1 out of 5 stars
Defective from the start
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv comes on but no screen but you can hear them talking it just started blacking out this week waste of money
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TCL no good !!!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They suck !!! Do not buy ! I have bought 2 of them and both after 4-5 months lost picture and have only voice !
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Nicholas,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Don’t recommend it with google
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t recommend it with google main screen freezing to much. I’m sorry I didn’t get it with Roku.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JessicaF,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support