Customer Ratings & Reviews
- Model:
- 50S446
- |
- SKU:
- 6470246
Customer reviews
Rating 3.8 out of 5 stars with 962 reviews
(962 customer reviews)Rating by feature
- Picture Quality4.2
Rating 4.2 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are enthusiastic about the 50" Class 4-Series LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many appreciate the Google TV interface, although some experienced issues with the operating system's responsiveness. Positive feedback also highlights the ease of setup and vibrant colors. However, concerns were raised regarding the TV's reliability and the limited warranty period.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio lags really bad behind the visual. Very frustrating. I returned and got a roku tcl and it works much better
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi David,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Broke within 6 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very upset. This TV stopped working within 6 months of me purchasing. I do not recommend
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Rated 1 out of 5 stars
Worst TV ever
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst TV ever, very poor quality. Please do not buy this brand.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LordNjord,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
The worst brand
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesnt work any more. Just i started to us it 6 months ago.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Tv not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv ever dont do any smart view and the app dont work to connect with Google
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Frank,
Thank you for taking the time to provide your feedback. Our TCL TVs featuring Google TV come with Chromecast built-in. Casting to your TV is a simple way to enjoy photos, videos, music, and other content on the big screen. You can watch entertainment from a laptop, tablet, or mobile device. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not good item
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll have to return this item . Because the speakers on the tv are not working
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Rafael,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience with the speakers as this does not sound normal for one of our TVs. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Wrong tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shipped wrong size tv. Huge issue for months ended up paying
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Bmcph,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience with your order. If you need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
tcl 50'' tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought late January stop working may 7 will not come on
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Moneyb,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of useCons mentioned:Remote control
Rated 3 out of 5 stars
Not user friendly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to mount and hook up to internet. Getting the system to pair not very cooperative. Cannot even pair remote. Headset does not interact with TV. Must plug headphones when want to use. Stil cannot get closed caption to work.compared to last Vizio thisTCL is average.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Tomod,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble setting up your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Once you go open box, you never go back to new
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've never purchased an "open box" item from Best Buy...I will definitely continue to shop this way. TV picture quality is great! Google TV setup was super fast and easy. Overall great purchase!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it a couple years back and dont regret it! Great picture quality for the price! The menus can be a tad slow but its no biggie
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 3 out of 5 stars
It's OK, but it has quirks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture and sound But... The vol & mute buttons are on the side of the remote - where is where I grab it to pick it up - so I'm often accidentally pressing mute. The remote has icons on many buttons - that don't tell me what the button is for. The 'electronic programing guide' is terribly useless - it shows 'no information' for most channels. I've tried w/ WiFi and Ethernet. The manual (and customer support) says that there is a manual on-off button at the center of the bottom of the TV. NOT on MINE!!! I even tipped the TV sideways to look for it!! The BIGGEST quirk is that it does NOT keep the input selected when turned off/on. I use a DVR connected to HDMI 1 on the TV. I HAVE to SELECT input, HDMI 1 EVERY damm TIME I turn the TV on. And... there is NOT an input button on the remote!! It takes THREE remote button presses to get back to it. VERY FRUSTRATING!!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi empir,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. For further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Quality TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture for the price, better than my previous set. Sound seems a bit lacking compared to my other set but a soundbar does wonders. TV pairs wonderfully with my Pixel for screen mirroring.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Easy to set up and great picture. Also comes very well packaged.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JohnP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Operating system
Rated 4 out of 5 stars
Just ok,- not what I'd expect from Google.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works, but the software could use improvement. It's a bit slow, even after updating.
No, I would not recommend this to a friend - Cons mentioned:Operating system
Rated 3 out of 5 stars
Decent TV, maybe better to get with a different OS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is fine, wasn't expecting much from one this cheap. The Google TV software however has had several issues, I found work arounds for all of them but I should not have to.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
50 tv tcl
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price lasted a few years. I’d recommend
I would recommend this to a friendRated 5 out of 5 stars
Still working good.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this a few years back and it works great. Have had no problems
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
New TV for the wife.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. Price was good and delivered early. Open box items are always worth looking at. Nothing wrong with them.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Reliability
Rated 1 out of 5 stars
Not worth the trouble
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this same TV and inch from Best Buy 1 year when it start to have lines appear through the screen. About three month later the TV would black out and not show anything. It would only come on when the TV is unplugged for a while then you cut on the TV. This when on for sometime until when it went out it didn’t come back in. Since it was over a year we called TCL and customer service was horrible. You had to jump through multiple hoops just to get them to tell you what you can do or what is the cause of it. The TV was fine and was hung up the same day it was bought so we knew we haven’t damaged it. At a cheap price we though the TV would at least last 5 years instead it barely lasted a year
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ChemekaT,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We see that you are already in the process of getting help. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support