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Customer reviews

Rating 3.8 out of 5 stars with 963 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.2 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 50" Class 4-Series LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many appreciate the Google TV interface, although some experienced issues with the operating system's responsiveness. Positive feedback also highlights the ease of setup and vibrant colors. However, concerns were raised regarding the TV's reliability and the limited warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-963 of 963 reviews
  • Rated 1 out of 5 stars

    Bad television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst ever !!! Zero Rating !! The telvision is very diffucult to use if you just want a regular television

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Joseph
      TCL Customer Support

  • Rated 1 out of 5 stars

    poor service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No has come to hook it up and I paid for it. They were supposed to show up twice and never showed up.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. For concerns regarding an installation service, you would want to contact your local Best Buy or Best Buy Customer Support as they would be best equipped to further assist you. Hope this helps!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Yxhcnd

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok Husk Djdjd Djdjdj

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi YAMAHACArlos,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support