Customer Ratings & Reviews
- Model:
- 50S446
- |
- SKU:
- 6470246
Customer reviews
Rating 3.8 out of 5 stars with 963 reviews
(963 customer reviews)Rating by feature
- Picture Quality4.2
Rating 4.2 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are enthusiastic about the 50" Class 4-Series LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many appreciate the Google TV interface, although some experienced issues with the operating system's responsiveness. Positive feedback also highlights the ease of setup and vibrant colors. However, concerns were raised regarding the TV's reliability and the limited warranty period.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Rated 3 out of 5 stars
ok picture, bad brightness for sun lit room
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture was good, brightness was not good. From what I've found from owning both series 4 & series 5 google tv's, I say if you need a fairly bright tv due to windows, buy the series 5. I returned this due to having curtains open in the same room as this tv. It does not get bright enough for a room that gets sunlight. The google part is great since I cut the cord. Many free streaming services, plus I pay for 2 others which are in the google play store. If you need a tv for a room that gets a good bit of sun, buy the series 5, not this series 4. Picture gets much brighter and is better on the series 5.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Wally,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
I need another one
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love google tv one of the reasons when i turn on in the early morning starts on google tv not regular tv do not have to worry about sound level excellent price need to buy another one
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi EmilioS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
C/C-
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good smart tv for the price, however, i just got an issue with it. I bought the tv 10mo ago & havent had any issues until now, which is the picture has gone out on it. Powers on but i have a black screen and cant do anything with it. Ive checked my connections and everything is as it should be. Im not worried the slightest bit because like with most all my electronics i buy i also buy the protection plan to go with the manufactures warranty. I get in-home service so nothing to be concerned about. The Geek Squad has taken card of me with prior purchases & i dont expect this will be any different.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RichardW,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Reliability
Rated 4 out of 5 stars
Budget Cop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but is a little laggy, you get what you pay for.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
TLC 55” TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think TLC has a good picture. Its easy to set up.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Superb Viewing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is amazing! It is so crystal clear. It almost feels like I'm watching something in 3-D. I am in love with it. I'm still playing around with it to figure out how to do things with it, but I'm getting to know it well. It's really nice and the price wasn't bad at all. I feel like I lucked out with it. I'm very happy with this newest member of the family.
I would recommend this to a friend - Pros mentioned:Google tv
Rated 5 out of 5 stars
TCL is a great product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv for my husband outdoor man cave and he loves it. We have 2 more TCL tvs so that speaks for itself you cant go wrong. And no issues at all.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Operating system
Rated 3 out of 5 stars
TCL good, Google not so good!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL TV is great and has a great picture, however I would never buy a TV with Google operating system again! The Google operating system is very glitchy. It's such a hassle to get to the channel/app of interest that I bought a different TV three months later and this one is sitting on the floor in a spare bedroom unused. Waited too long to return hoping it would get better but it got worse so I wasted $350.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jack,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Reliability
Rated 3 out of 5 stars
Broke after almost 2 yrs
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought Dec 2022 but now 2024, Suddenly my unit stopped working. Tried resetting but did not work.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Ddmm,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Reliability
Rated 3 out of 5 stars
not my first choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TCL's are hit or miss. The tend to burn out very fast. Screen flickers, very fragile. Do not recommend unless you can't afford to get a Samsung, or Sony
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ronn07,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
PLEASED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for my sons gaming needs. Size was perfect for his vision.
I would recommend this to a friend - Cons mentioned:Reliability
Rated 2 out of 5 stars
Not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't purchase this product again. I should have returned it or done a warranty exchange when I had the opportunity. It has increasingly become laggy and has various technical issues that just grow over time. I've noticed it's been an issue for other owners of google TVs as well. Should have just gotten a cheap TV for how low quality and frustrating this product is.
No, I would not recommend this to a friend - Cons mentioned:Remote control
Rated 2 out of 5 stars
Don't Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after me than two years. Remote wouldn't connect even with brand new batteries. Tech support asked all the dumb basic questions then said there was nothing they could do and i should replace it. On tv controls didn't work either.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TLC tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv, sound, image and duration. I am very happy with my TLC tv, highly recommend it.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't beat it for the price...would recommend for the price
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love this tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice, haven’t has any issues with it my son loves it not too big not too small
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Quality Product, Terrible Connectivity issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv however there are some horrendous connectivity issues. Don't get me wrong it does connect to the internet but if you turn off the tv and turn it back on it will show that it's connected to wifi but has no internet access. This same issue is even worse when connected through ethernet to router. It is extremely frustrating as it requires for me to disconnect from the tv and reconnect to get it to work again. I have a Vizio in my living room that we've had for YEARS and have never had an issue. The TV is incredible, however these issues are extremely frustrating when you expect the best from your purchase. I'm hoping that this is a software issue and it will be resolved in time but if nothing changes I ill be returning the unit and purchasing something else.
I would recommend this to a friend - Pros mentioned:Google tv
Rated 5 out of 5 stars
Good tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this tv for a long time already I really recommend
I would recommend this to a friend Rated 2 out of 5 stars
Not even a year & it already gives me problems
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so happy when I got my tv, it was bigger than I thought, and I loved everything about it. 9 months later, whenever I turn on my tv, a black screen appears. I was so confused since I had no idea what was happening, then I realized that the tv got connected to my speaker but I couldn’t see anything. That’s when I realized that I can hear that the tv works but the screen doesn’t display anything. I clicked the YouTube button, and it worked, I was able to hear a video playing but there was no image. I was very disappointed because I wasn’t expecting something like that. Thanks to TCL tech support, I was able to “fix” that bug at first, but now, 11 months later, the same thing keeps happening. I turn on my tv, and there’s a black screen. I can things in the background but nothing is displayed on the screen, it’s black. I have to unplug it, wait a few seconds to turn it back on because it doesn’t display anything otherwise. I don’t know what else to do, it’s just annoying to have to worry about those things
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KathyB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Bad sound good tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv great picture but really bad sound need
I would recommend this to a friend













