Customer Ratings & Reviews
- Model:
- 50S425
- |
- SKU:
- 6313062
Customer reviews
Rating 4.6 out of 5 stars with 2594 reviews
(2,594 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the 50" Class 4 Series LED 4K UHD Smart Roku TV for its exceptional picture quality, affordable price, and user-friendly setup process. Many customers rave about the stunning visuals and vibrant colors displayed on the TV, while others appreciate the convenience and functionality of the built-in Roku platform. However, some users have expressed concerns regarding the quality of the remote control, sound output, and occasional issues with Wi-Fi connectivity.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Works Great!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works great after 2 years, remote control failed & Best Buy didn’t have any available so I had to buy one from Amazon
I would recommend this to a friendRated 4 out of 5 stars
Nice tv for price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to for the spare room works well I have had no issues. The only real complaint I have is that I feel the sound needs to be turned up pretty high to hear it well. All in all though it’s a great tv for the price.
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my godson and wife for Christmas. They loved it. They have used this thing nonstop since getting it. And use pretty much all the features on it.
I would recommend this to a friendRated 5 out of 5 stars
Love our new flat screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the product. Best Buy did a great job setting everything up and ensuring everything was working properly. Would recommend the Best Buy team any time to any one.
I would recommend this to a friendRated 5 out of 5 stars
Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You cant go with with this T.V. the price is great and the size it beautiful if you dont have a huge living room. The picture looks great. I brought three of these TV's.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Decent tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was decent but I end up returning it... I didn’t like the picture quality on regular tv. But it did look great on Netflix and PlayStation... plus very easy setup.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Tachi,
Thank you for taking the time to provide your feedback. We're sorry to hear that you did not have the same great experience that a majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great Tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this tv for over 2 years now & it works great looks like i bought it yesterday
I would recommend this to a friendRated 5 out of 5 stars
Excellent Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had been looking for a few weeks and saw this one at Best Buy. I got the TV along with Roku Sound Bar and I am extremely satisfied with my purchase.
I would recommend this to a friendRated 5 out of 5 stars
Great picture!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv. It lalows you to download apps and has many selections and options on what's streaming on television today.
I would recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the screen has great picture, sometimes it does go to a different color screen but not that much. I turn the tv off and back on and it’s good to go!
I would recommend this to a friend- Pros mentioned:Price
Rated 3 out of 5 stars
Roku 50” TV ok Picture great price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you paid for, This tv could be really bad for the price it cost but it’s actually not bad at all. Picture quality is ok , and the price is great.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. There are options available to adjust the picture settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, expert picture settings, and more. Hope this helps & happy viewing!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Good Enough For The Price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay the TV isn't bad, but I have noticed late responses with Netflix it would suddenly just stop and keep loading for a long time. Other than that and the little remote everything is fine lol.
I would recommend this to a friendRated 5 out of 5 stars
Great TV!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My lady and I have really enjoyed our Smart 4K TV. The HDR is detected from my PS4 games, and the Roku OS is very easy, even for mirror casting.
I would recommend this to a friendRated 5 out of 5 stars
Nice and big for the living room!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The process from ordering all the way to curb side pick up was really fast and easy. I also love my new TV and it fits perfect in my living room.
I would recommend this to a friendRated 5 out of 5 stars
Great tv I love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great I love all the features it offers. I Also purchased a set of rear wireless speakers that hook up to my sound bar which are awesome to.
I would recommend this to a friendRated 5 out of 5 stars
Fast response time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for gaming. This tvs quality Is pretty solid, not the best for 4K but amazing for its price.but I take response time over anything it’s a 10/10 for me
I would recommend this to a friendRated 5 out of 5 stars
Great value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL Series 4 TV may not have the best picture available, but it's fantastic for the very low price. And the Roku interface is excellent.
No, I would not recommend this to a friend- Pros mentioned:Roku
Rated 2 out of 5 stars
Solid tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with roku included. Makes streaming super easy if you already have subscriptions. Only knock was that when the tv was delivered to my house it must've hit something because when i plugged and set the tv up for the first time the top middle part of the scree shows a bit of damage thats noticeable but not enough for me to go through the returning process
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are the best equip to help you. If you need any further assistance with the TV itself, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
good purchase
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. We use it in our guest room. Mostly we use it just for the morning news. It has been exactly what we needed.
I would recommend this to a friendRated 5 out of 5 stars
Fantastic Customer Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great experience very easy. I just pulled in and check in my app and let them know where I was parked and they brought my items out.
I would recommend this to a friend