Customer Ratings & Reviews
- Model:
- 50S425
- |
- SKU:
- 6313062
Customer reviews
Rating 4.6 out of 5 stars with 2594 reviews
(2,594 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the 50" Class 4 Series LED 4K UHD Smart Roku TV for its exceptional picture quality, affordable price, and user-friendly setup process. Many customers rave about the stunning visuals and vibrant colors displayed on the TV, while others appreciate the convenience and functionality of the built-in Roku platform. However, some users have expressed concerns regarding the quality of the remote control, sound output, and occasional issues with Wi-Fi connectivity.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Happy with my purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Happy with my purchase. Would recommend
I would recommend this to a friendRated 4 out of 5 stars
great NETFLIX tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it. it has been a great addition to my living room space.
I would recommend this to a friendRated 4 out of 5 stars
Ok TV for first time Roku user
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some systems are easy to set up others not so much.
I would recommend this to a friendRated 4 out of 5 stars
Very easy to setup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I opened the box, put the legs on and powered it with ease.
I would recommend this to a friendRated 4 out of 5 stars
Good buy for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for the money. Resolution is great for the money
I would recommend this to a friendRated 4 out of 5 stars
Nice tv for d price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv. Good for what my son uses it for. Video gaming.
I would recommend this to a friendRated 3 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this tv. Wireless connection is kicked off everyday! I have an LG TV in the next room that never disconnects so I know it’s not my WiFi service plus 2 other TV’s that have no issues.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Bella,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV connecting to WiFi. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Nice picture but tv speakers are average.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv but when listening with headphones the tv speakers are turned off. Very disappointing when other TVs accommodate headphones while the tv speakers are available to everyone in the room. Not a good tv for hearing impaired people that use TV ears to hear.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Joey,
Thank you for taking the time to provide your feedback. You can download the free Roku app on your smartphone or tablet to use with your Roku TV. By using the app you can use voice search, voice control, and experience private listening. You can currently connect up to 4 phones with the Roku app to the TV, and everyone can connect to their own phone with wireless headphones to experience private listening. Hope this helps!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Nice easy product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my mom. She likes how easy the remote is.
I would recommend this to a friendRated 4 out of 5 stars
TCL tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv but the sound is not that loud. Good video tho.
I would recommend this to a friendRated 4 out of 5 stars
The product is good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the product is good for the price paid
I would recommend this to a friendRated 4 out of 5 stars
Nice tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice television. Would recommend. Sound is acceptable.
I would recommend this to a friendRated 3 out of 5 stars
resonably priced TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK but would have preferred a Sharp TV rather than this knock off from China (TCL). But I was told they didn't have any Sharps and were not likely to get them in the foreseeable future. 1 week later Best Buy's website had Sharp TVs on sale
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Sam,
Thank you for taking the time to provide your feedback. We're sorry to hear about you experience. If you ever need any assistance with the TV itself, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I expected..............................
I would recommend this to a friendRated 3 out of 5 stars
not for a bedroom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works but when powered off still has a light glow. I’ve went through all the options and power mode and still has glow no matter. We have this in a bedroom and it’s not good if you like a dark room trying to sleep.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Quickone,
Thank you for taking the time to provide your feedback. The Standby LED can be turned off by going to Home>Settings>System>Power>Standby LED>Off. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Perfect size for the space needed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant really put a review in on it cause after getting it home and connecting and programming tv, it started blacking out. I took it back and upgraded to a LG 7 Series model. Way better and just a couple of dollars more.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Esco92029,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this is definitely not normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Meh..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok, I used it for my computer monitor and the kids use it to watch TV every once in a while. Graphics are just ok, and it takes a very long time to turn on!
No, I would not recommend this to a friendRated 3 out of 5 stars
Good warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv only lasted 6 months but because of geek squad extended warranty it was replaced for free Would recommend purchase only if getting the warranty
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality, Weight
Rated 5 out of 5 stars
Excellent for Bedroom
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TCL TV to replace a Sony of the same size, but way too big because of the border and weighed about 90 lbs. I had not heard of TCL but after reading the reviews decided to give it a try. First it weighs under 25 lbs, the set up was very easy. It connected to my Directv and once I programmed my DTV remote it worked great. You do need to setup the Source on Startup to Satellite, but after that everything works great. I connected my Bose speakers to the TCL which was very easy. We love the picture quality and ease of operation. I like that it is connected for easy streaming of AMAZON Prime. I have not found any CONS yet, just a great television for the price.
I would recommend this to a friend Rated 2 out of 5 stars
Poor Sound Quality; Better TV Models Exist 4 the $
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV and then immediately returned it because it had poor volume control. It could only go so loud and increasing the volume did very little to actually increase the sound output. The picture quality was okay, nothing great. I replaced it with a Samsung model of the same size and got much better performance for not much more money. I do not recommend this specific TV. We have a 32 inch TCL model with Roku, however, which works much better and we love it (bought it at Best Buy).
No, I would not recommend this to a friend