Customer Ratings & Reviews
- Model:
- 50S425
- |
- SKU:
- 6313062
Customer reviews
Rating 4.6 out of 5 stars with 2594 reviews
(2,594 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the 50" Class 4 Series LED 4K UHD Smart Roku TV for its exceptional picture quality, affordable price, and user-friendly setup process. Many customers rave about the stunning visuals and vibrant colors displayed on the TV, while others appreciate the convenience and functionality of the built-in Roku platform. However, some users have expressed concerns regarding the quality of the remote control, sound output, and occasional issues with Wi-Fi connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
tcl
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great product works great no problems love it simple to ad wifi
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL REVIEW...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in 2020 and still going very good T.V, good quality. good sound very nice.
I would recommend this to a friend - Cons mentioned:Wifi connectivity
Rated 1 out of 5 stars
Save your money, TCL have not changed over years!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These TVs are horrible, my fist one 10 years ago never connected to wifi ever. My LG and Vizio in other rooms no problems. Got 2 TCL'S 2021 thinking they probably worked out bugs. Nope..they lose connection A LOT, freeze up, stay stuck on 1 channel while you click on other channels and only hear one channel. You will be unplugging and replug to reboot. I have Vizio in other room running same time as Roku and Vizio never freezes (while Roku froze). However, Roku has a nice sharp color to it but this year I will throw away and get Vizio, LG, or Hisense.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv have had it for years never gave me any issues. Great quality for the price
I would recommend this to a friend - Pros mentioned:Roku
Rated 5 out of 5 stars
Good tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV one of our first “bigger” tvs we bought for our first apartment
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv 4 years ago and still works great!
I would recommend this to a friend Rated 4 out of 5 stars
Good TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality overall, have had for about 5 Years now. The only issues that we've had so far are when the screen froze a couple of times. Nothing that powering off and on again didn't fix.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about the tv is what I was looking for at a very cheap price! Volume is loud, picture is crystal clear, easy to set up and the wifi connection is great!
I would recommend this to a friend Rated 5 out of 5 stars
TCL - 50" Class 4 Series
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. It has been 4 years. The TV has not broken since I bought it.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Replacement TV turned out great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered the non-smart Westinghouse 50", and the first one I received was dead on arrival. Best But was great to send a replacement, but the replacement turned out to also be defective. Instead of dealing with the 1-800 customer server number I called my local store and they brought me this TV as a replacement, and also picked up both of the dead TV's. This turned out to be a great set with crisp picture and great sound. My neighbor even asked what soundbar I was using!
I would recommend this to a friend Rated 5 out of 5 stars
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing to, great graphics. Just beautiful overall
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Outstanding
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fabulous! Good picture. Great Roku interface. Terrific OTA capability. One day delivery. What more could you want?
I would recommend this to a friend Rated 5 out of 5 stars
Great TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had it for 3 years now and no issues whatsoever!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Roku 4k cut the cable save money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got rid of cable this tv rocks. Got it for 279.99 on sale.
I would recommend this to a friend Rated 3 out of 5 stars
Nice Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv for a lower cost. It sometimes randomly turns on by itself tho.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the Samsung I own. I highly recommend. I know own 3 TCL tvs and am very happy with them.
I would recommend this to a friend - Cons mentioned:Wifi connectivity
Rated 1 out of 5 stars
Piece of junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV Do Not Buy. Where to start. It drops wifi daily It loses connections to apps It is Google so if you have Prime forget about ordering a movie It is slow You have to reboot it it weekly Did I say it drops wifi daily I’ll sell you my 70”
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is great because its super big and looks gret plus it comes with roku
I would recommend this to a friendRated 1 out of 5 stars
TCL has the worst quality and service ever!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TCL is all around the worst TV that you could purchase. Less than 2 months after buying a brand new flatscreen from Best Buy, it completely quit working. There was zero damage to it and now it is inoperable. Best Buy absolutely refused to help in any way and TCL is the most miserable customer service to deal with. Nobody is willing to fix this mistake and I will never be buying from either companies again.
No, I would not recommend this to a friend- Pros mentioned:Price
Rated 3 out of 5 stars
Lots of Great Features! But mine died within 24hrs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv for the price! Great features! Mine died within 24 hours and I don’t have a lot of time to hassle going back and forth with TLC.. I returned it and got a Samsung. TLDR Great value, your TLC might be a Lemon
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support