Customer Ratings & Reviews
- Model:
- 50S425
- |
- SKU:
- 6313062
Customer reviews
Rating 4.6 out of 5 stars with 2594 reviews
(2,594 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the 50" Class 4 Series LED 4K UHD Smart Roku TV for its exceptional picture quality, affordable price, and user-friendly setup process. Many customers rave about the stunning visuals and vibrant colors displayed on the TV, while others appreciate the convenience and functionality of the built-in Roku platform. However, some users have expressed concerns regarding the quality of the remote control, sound output, and occasional issues with Wi-Fi connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Bedroom TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV wasw bought to replace a 32 in tv and enhance the 4k resolution for the 4k PS4
I would recommend this to a friend - Pros mentioned:Roku
Rated 5 out of 5 stars
Great!!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, perfect size tv for the kitchen, works well so far!!!
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Love this TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have more expensive TVs, but this one is better at a fraction of the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to set up and the picture is excellent
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great value for a great TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great price, great value for a 50" TV, lots of features
I would recommend this to a friend - Cons mentioned:Remote control
Rated 1 out of 5 stars
Worst tv ever, Many problems with remote and sound
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a case of getting what you paid for. I didn’t pay much for a 50 inch tv with Roku built and didn’t get much either. This is the worst TV I’ve even owned. That is even compared to the huge 13 inch tv I had with a dial I had to turn with my hand. We’ve had this almost 5 months and I hate this TV. I seriously debated returning it when we first got it but couldn’t figure out how to box it back up and get this big box back to the store. I really kick myself for not figuring out how to get it back to the store and returning it while I still could. Using the remote is a big struggle. If you are considering buying this TV, better start your arm exercises now. You will need them! Even with me sitting directly 5 feet back from the tv, with no barriers at all between myself and the tv, I have to lift the remote up in the air and extend my arm as far as possible in the direction of the tv, pointing the remote directly at the TV where the signal is received every time I use the horrific Roku remote. Every other tv we’ve owned would allow you to use the remote with your hand rested in your lap, sitting the same distance away, or even use the remote with out having to point it directly at the part of the tv that receives the signal from the remote. This is especially annoying as the volume on the tv spontaneously gets louder and softer while watching a show, and I don’t just mean commercials that get louder. It’s random with all kinds of programs on all types of tv from live cable tv to prerecorded shows on popular apps to live tv on popular apps. To top it off, the volume buttons are on the side of the remote. So now I’m struggling to hit the volume button on the side, while my arm is outstretched and extended in the air, making sure it’s pointed at the exact spot necessary to lower the volume as fast as possible before the surprise burst of sound wakes up my kids. Forget about changing the channel quickly when your kids walk in just as someone unexpectedly curses on the show you are watching. Might as well just save yourself the trouble of fumbling with the remote while your arm is dangling mid-air again and just teach them the curse words yourself or just watch kids show forever. We have 2 smaller sized TCL tv’s in 2 bedrooms. Those 2 tv’s do not have any system like Roku built in to it and we use Fire Sticks and the Fire Stick remote that we bought separately. We have no problems at all with those TCL tv’s. Never have. They are excellent TV’s. It’s just this one with the Roku built in that is the big stinker. I would recommend TCL tv’s but only buy the ones with no system built in. Definitely avoid this model with Roku built in unless you are buying it for your least favorite family member and hope they dislike their tv watching experience as much as I do. I am very surprised to see so many positive reviews.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SCCB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent product, Roku great benefit!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and Roku makes the bewildering channel choices Easy to navigate.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It's more than what I expected. Me and my kids are so happy with it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is a great buy, especially for the price. Good picture, sound amazing. So vivid.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very easy to put up and start using
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is out on our patio and looks great. Easy to use Roku interface.
I would recommend this to a friend Rated 5 out of 5 stars
Very satisfied customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Set up was super easy and the kids love all the features. Great buy
I would recommend this to a friend- Cons mentioned:Remote control
Rated 3 out of 5 stars
Good if like have one remote...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good tv but I do have some quirks with it. Like it's a small white light that continues to flash at the bottom of the tv, the remote is a role remote and is not comfortable to have in your hand for too long, there is not a power/ volume button on the tv itself, and it's not really compatible with my sound bar. All in all, its decent for the price but it's a basic led tv.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Karmaticcyn,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
just what I needed
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased to fit in a specific location, so size was important, very happy
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for the
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 50” TV has a nice picture. Fits conveniently on my fireplace mantel.
I would recommend this to a friend Rated 5 out of 5 stars
Great deal for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product great price. Slim and lightweight plug and play. Love it
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had for a little over a month now, no issues, great video quality, easy to navigate.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL Top 5 Brand
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first TCL and now I have 3 of them thanks to this beauty!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Tv
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture !!! Excellent sound I love this tv !!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
roku smart tv is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like the smart roku TV because I have more option and it is easier to use
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son recently broke his TV. This TV was a great upgrade for a fair and decent price .
I would recommend this to a friend










