Customer Ratings & Reviews
- Model:
- 50S425
- |
- SKU:
- 6313062
Customer reviews
Rating 4.6 out of 5 stars with 2594 reviews
(2,594 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the 50" Class 4 Series LED 4K UHD Smart Roku TV for its exceptional picture quality, affordable price, and user-friendly setup process. Many customers rave about the stunning visuals and vibrant colors displayed on the TV, while others appreciate the convenience and functionality of the built-in Roku platform. However, some users have expressed concerns regarding the quality of the remote control, sound output, and occasional issues with Wi-Fi connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
The TV is ok and the clarity is good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is ok and has very good clarity as well as sound.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Wonderful for the price. Would recommend.
I would recommend this to a friend Rated 5 out of 5 stars
Great TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome tv great features but there's only one huge problem. The remote sucks. A mind it really sucks. The volume buttons are loud. It clicks every time you put the volume up and down. Overall the TV is awesome but it needs a better remote
I would recommend this to a friend- Pros mentioned:Price
Rated 4 out of 5 stars
Good and affordable smart tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and Affordable no regrets for now using for 1 month
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was easy to set up and has good picture quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Missing remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the TV looks good, but I bought it open box with the promise that all items would be included, but the remote was missing. I tried to call for help but there was no answer to the phone. So I guess the bottom line is buyer-beware.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that your open-box TV was missing the remote. For better assistance, you would want to contact Best Buy customer support, or the store you purchased at. If you need any further assistance with the TV, please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Easy assrmbly, quality picture, simple roku setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV setup and roku signup was very easy. A solid TV for the price. Not incredible in terms of picture and sound, but definitely well worth the money (<$300).
I would recommend this to a friendRated 5 out of 5 stars
We have 3 of 'em
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 3rd TV. It is everything we need. Not very costly. However, we are fairly simple folks. Was not looking for the very top end, expensive stuff, just that which fulfills our needs. These do so, wonderfully.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
easy set up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good television for the price. Good quality
I would recommend this to a friend Rated 4 out of 5 stars
TV is great, "free" nest mini not so much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great, really like it however, the nest mini isn't compatible with the TV so it's kind of silly that it was packaged with it. We spent 3 hours on phone with tech support at different places before someone was finally able to tell us it wouldn't work with that TV... Putting in passwords is a pain though
I would recommend this to a friend- Pros mentioned:Price
Rated 4 out of 5 stars
Good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good television for such a good price. Recommend..
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good TV for my husband
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a nice tv, shows very clear and a good size
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Great TV great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets all expectations! Great TV at a great price!!
I would recommend this to a friend Rated 5 out of 5 stars
Great for beginners
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a brand we never heard of, so far so good. Hopefully it stays that way. We gave it to a family member as an upgraded to their dinosaur tv. After teaching them how to use it they loved streaming and the easy of using it
I would recommend this to a friendRated 4 out of 5 stars
Great value for a tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these: a 50’ for the room and 65’ for the living room. The tv works well but the remote to tv sometimes lags. My screen once looked like someone smashed it (which no one did) and then when I unplugged it there was no more issue. I’m just happy it works and plays my tv.
I would recommend this to a friendRated 5 out of 5 stars
The Roku TV feature is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image quality is poor, but it works. The best part of this TV is the Roku TV feature were you can access to hundreds (thousands?) of free channels. The phone app also works great. Overall, it's a great buy for such a low price.
I would recommend this to a friendRated 4 out of 5 stars
Haven't hook the TV up yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Originally the TV was for my Mother's room. I thought the old TV wasn't working, but we got it to work. Now I will use the new TV in my bedroom but cannot hook it up until I get new carpet in. With this virus going on I have to wait. The TV was a good buy and I have wanted to get a smart TV,
I would recommend this to a friendRated 4 out of 5 stars
Great value
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is great for the money. Really enjoy the 4k and the upscaling for lower quality content is what I expected. The tv never fully turns off however. When the screen powers down there is still a faint glow that will never turn off regardless of what settings you change.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
not bad but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Picture quality when i use the PS4 is great and so is the television, but when i use the TV's built in apps like showtime or hulu it makes a blank horizontal line at the top ,very noticeable,and it gets big and smal randomly
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi chitown773,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV displaying a horizontal line while streaming. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
New Roku TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Roku TV. I did the entire order online and the Geek Squad delivered it and set it up. The Geek got all my streaming services set up in no time. It would have taken me all day. Great experience.
I would recommend this to a friend