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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 658 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the 50" Class 5 Series LED 4K UHD Smart Roku TV for its excellent picture quality, affordable price, and user-friendly setup. Many customers appreciate the built-in Roku feature, which offers a wide variety of streaming options. However, some customers have expressed concerns about the remote control buttons getting stuck, as well as issues with the screen, viewing angles, durability, and color accuracy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 658 reviews
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Poor Streaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this TV for about a month now and it already has started having issues. We have high speed internet but when we try to stream using the TCL roku TV it freezes and skips several times throughout the show/movie. It does this on several different apps and doesn't do it at all when we stream using our xbox one app hooked up to the same TV. So overall it serves as a TV well but not a streaming device which is part of the reason we got this one. Can't even return it now since we only had 15 days to return once buying and it just started having issues this week, not a happy customer. Wouldn't recommend this as a primary means to stream, picture is good if you only need it as a regular tv and have other means of streaming.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jonathan,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Good 4k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS4 said this tv doesn't support HDR. .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love this TV & Best Buy? their service is super

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ditto ditto ditto... great service! Wonderful TV! I love Best Buy! I even have their t-shirt!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and clear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought as a gift my son For his gaming room, he loves it! He was really excited.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV overall good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions for setup were not easily understood and I had to get someone to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box tlc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few small scratches and no remote but otherwise works like it’s brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Tv for budget price, absolutely no complaints. Can’t go wrong for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pefect for my project

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the project. Easy to wall mount and seemed like solid construction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great T.V.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is impressive! Have only had it for several months. So far; No minuses & Lots Pluses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with the tv. I think this tv is fantastic. I would recommend it to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tcl is amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love tcl, it’s a great brand for a quality but affordable tv! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is performing as it should and it looks really nice and sleek on the wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would buy again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for the buck, I would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for my Mom. She loves it. We didn't need a TV with all the bells and whistles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great resolution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great applications and resolution, tv is exactly what I expected and if not more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it helps when you need it comes in handy to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. I use my tv for gaming and Netflix. 4K is great and was a god value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful display,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted it on my wall, super easy with no complications. I love the view !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good products really love them so much good to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv for beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the good tv for me and my family. We recommended to other people. Thanks

    I would recommend this to a friend