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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 658 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the 50" Class 5 Series LED 4K UHD Smart Roku TV for its excellent picture quality, affordable price, and user-friendly setup. Many customers appreciate the built-in Roku feature, which offers a wide variety of streaming options. However, some customers have expressed concerns about the remote control buttons getting stuck, as well as issues with the screen, viewing angles, durability, and color accuracy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 658 reviews
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Issues right out of the bos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HDMI2 didn't work out of the box. No big deal, I'll use one of the other three. Day 43, all of the HDMI inputs stopped working. Picture was nice and the sound was decent. Returned the tv. This is my second TCL that has had issues.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Brian,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv this is my second one and I’m thinking about getting one more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great for gaming, the 4K makes the video games come alive!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv love it...great color and output with gaming also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Just wish I could use the same wall mount bracket that I already had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loves it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the TV for my mom and she loves it. Easy set up and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good tv for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for some light gaming and Netflix. really vibrant colors too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    EXCELLENT DEPENDING ON LENGTH OF SERVICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV replaces one of 2 Smart TV's which didnt last 3 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our tv we haven't had any problem s, we would get another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tcl tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv with roku is perfect the size the price to quality ratio is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy has great products ALWAYS QUALITY ITEMS. will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate was right this TV was a great buy. I will buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for $350. Excellent low input lag for gaming as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the tv for our kids room. Love the options for all the channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed something to replace or Sharp Roku and this one was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was great. Recommended by the very nice employee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues after 1 year of owning. Good brand I suppose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv! All around great! Nice resolution and size!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my grandaughter needed during this stay at home time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enjoying and learning the many features this television has

    I would recommend this to a friend