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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 446 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the 50" Class 5-Series QLED 4K UHD Smart Google TV for its exceptional picture quality, budget-friendly price, and easy setup process. They appreciate the vibrant colors, sharp images, and smooth gaming experience. However, some customers have expressed concerns about the TV's software issues, limited viewing angles, and the quality of the remote control and built-in speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 446 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Excellent TV, But Buy the Roku Version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the money. The technical specs are outstanding, especially considering the cost. The TCL Class 5-series has the 4K QLED picture which last year was the top of the line technology on Samsung TVs which are significantly more expensive. The TV comes with a choice of a Chromecast OS or a Roku OS. I have used Roku streamer since they came out years ago. Not withstanding that I bought the Chromecast version because it was $50 cheaper than the Roku version. Unfortuneately I found the Chromcast OS to be very clunky and not particularly user friendly. I connected a Roku Ultra box that I had in the house to the new TV and use it exclusively rather than the imbedded Chromcast OS.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Bang for your Buck

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this set in my workout room. It exceded my expectations. Don’t expect OLED like experience but for the cost it will fit the needs of most people in the market for this price range. I have had it for about 2 months now. It has less features than more expensive models but that’s to be expected. I will give it a soliid 4 stars for the price range it is in.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RJSI,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Reasonably Priced 4k QLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. A cheap 4k qled for a budget. Perfect for the college dorm!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi NickS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV when my Vizio M series died. This has been holding on for longer than that already with no signs of slowing down. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very nice but little bit slow..picture qualiyu is good..

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AnushaG,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is really good I never had a problem with it the picture is very good

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RonM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Lag, Software

    Rated 1 out of 5 stars

    Mister

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great , OS is junk , slow to respond to remote commands . The lag is frustrating. Buy the Roku . This operating system is terrible …

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid TV. Nothing special, set up is fairly easy too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gift for family

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a gift to my sister for her Birthday and she loves it. The Picture is clear, the sound is good even works with her Direct TV Box without shorting out.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ArronM,

      Thank you for taking the time to provide your feedback. We're thrilled that your sister is enjoying the TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope she continues to have a great experience and explores more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality picture and sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box, The tv itself has great picture and sound quality. My only dislike is how software takes a few seconds every once in awhile will using the remote.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BraxtonR,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy, picture is so clear and realistic I thought I was looking through a window. Was concerned about Google TV because I'm used to Roku, but I actually like it and is very easy to set up and use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv works well Great picture apps work well vtest sounf

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Overall great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great TV, only downside is the slow operating system.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this tv has been better then all the other tvs i have had, great color, sound, and great selection of streaming services. this tv is the all in one tv, i highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    bad color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrific color accuracy. The TV has really good brightness and all, but the color is terrible, especially on SDR skins. There is always a green fringe on skin shadows, and alot of white clippings.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Leemo,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has been amazing. I use it for gaming on my ps5. I have always loved tcl. I would take this tv over a samsung any day heck i would take this over any high end tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great HDR w/ Multiple Picture Modes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been enjoying this TV for a week now using it for everything -PS4Pro -PC thru HDMI -Youtube TV & all the other 4K streaming platforms you can think of. This TV allows for various Picture Modes -Vivid - Smart HDR - Sports 0Movie Game - The game mode works great with PS4Pro God of War looks fantastic on this game in HDR! Fantastic TV for the Price you can not beat it! Mine Arrived Same Day!! 50' is a Great Size too Overall I'm Very pleased with this TV especially in a smaller sized room it has all the features of 2022

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for non gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Possibly the best price to performance series oled if you wont use a video game console, even works well as computer monitor for productivity.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Geff,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TCL buy buy buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality tv for the bedroom. Picture quality looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable & Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture and I love that it works with Google smart home. On top of all that, it is very afforable!

    I would recommend this to a friend