Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $75.99
Clearance
The comparable value price is $379.99

Customer reviews

Rating 4.2 out of 5 stars with 446 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the 50" Class 5-Series QLED 4K UHD Smart Google TV for its exceptional picture quality, budget-friendly price, and easy setup process. They appreciate the vibrant colors, sharp images, and smooth gaming experience. However, some customers have expressed concerns about the TV's software issues, limited viewing angles, and the quality of the remote control and built-in speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 446 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Almost Perfect for Ps5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TCL tv for a pretty affordable price. I love my PS5 with this TV

    I would recommend this to a friend
  • Pros mentioned:
    Google tv

    Rated 5 out of 5 stars

    High performance Google TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High performance GTV with Local contrast/Google apps/voice assistant/...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TCL Series 5 - pretty good quality and great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL class 5 is a quality TV that has just enough advanced tech to help deliver a good picture. As a mid-level flat screen it does a pretty good job with most media, but best with 4K content. Love the Google interface. It cannot compete with the outstanding 6 series mini-LED (I have that TV also…an amazing set), but at this price point it’s a very good value for good quality!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Cool tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the google operating system on this thing the picture is amazing and for a direct lit full array local local dimming picture its a good buget tv for anyone who games just wish it had 4k@120 panel hdmi 2.1

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    excellent budget tv for ps5

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Good choice if you are looking for a budget tv for ps5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mr

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice tv good salesman and good store, been buyng from Best Buy for a long time, good company and people

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this tv for a year now. The start up is always slow when you turn it on and there is always a delay when you click on any of the buttons on the remote. Every now and then the tv doesn’t respond to the remote and I have to plug it out and back in. Other than that this tv has made it this long so it gets 3 stars.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TariqueM,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Good tv for its price.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for its price. Picture quality is not bad. The sound is a bit questionable.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    More than I paid for

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for and more with this TV. Easy set up, great interface, beautiful picture quality. My Apple TV 4K and Xbox Series X look ridiculously clear and vibrant, with deep blacks. No regrets!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the buck

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv but interface sometimes lags, probably a newer model if you want or a Hisense

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture in a neat trim unit. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    impressed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear, crisp picture. Very impressed, at first was a little skeptical being the brand was not a popular brand you hear of. But the sound, brightness and clarity changed my mind.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Software

    Rated 1 out of 5 stars

    Slow Buggy Software Don't Buy

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TCL TV is held back by terrible buggy software and a processor that cannot keep up with Google TV. I'd love to have this fixed but TCL also has terrible support

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MarioR,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Buggy performance

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very buggy, regularly need to restart and sometimes just shuts down on its own. This has been happening since it was brand new. I wish I had gotten the Roku TV version but was hopeful the new Google TV was better, but has been very disappointing.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi EthanT,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Google tv, Picture quality

    Rated 5 out of 5 stars

    Best on a budget

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality for the price point. And Google TV is the most intelligent streaming interface I've ever used. I use a sound bar, so the sound quality is a moot point for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shattered Wide-screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible television husband spent entire day custom building tv into our entertainment center including his reel to reel and super 8 camera, well finishing up he dropped onto screen shattered it, visited best buy and bought another Incredible television a Google TV

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    OK TCL TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice. When you see the screen at an angle it looks more white. We have apple play & still have not figured out how to use the apple remote to turn the TV on/off just using the apple remote. We have to use both remotes. TCL to turn TV on/off. Then the apple play to to apple off. Probably would have been better with Roko or Firestick.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Zombie People

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly feel like my old Vizio e-550i B1 had a better picture quality. I've adjusted the settings as much as possible but most people with no melanin look like zombies and the "soap opera" effect doesn't seem to go away. The wifi connection is great because my Vizio used to cut out on YouTube constantly. Only purchased this because the Vizio went out but I think there are possibly better screens or I'm just not a fan of 4k.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello Dabeatnik,
      Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.

      At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.

      Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazing picture, horrible sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very nice TV with great picture quality for the price. My only complaint, audio. Not good. I've had my fair share of TVs and this is by far the worst one in audio. But you can fix it by getting a cheap pair of desktop speakers or a soundbar. Just don't buy this TV without a new audio solution.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TCL-50" beats the reviews

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to use for work and now it will be moved to my home. The quality is incredibly good, amazingly easy to set-up and the google voice search is a breeze.

    I would recommend this to a friend