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Customer Ratings & Reviews

Your price for this item is $75.99
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The comparable value price is $379.99

Customer reviews

Rating 4.2 out of 5 stars with 446 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the 50" Class 5-Series QLED 4K UHD Smart Google TV for its exceptional picture quality, budget-friendly price, and easy setup process. They appreciate the vibrant colors, sharp images, and smooth gaming experience. However, some customers have expressed concerns about the TV's software issues, limited viewing angles, and the quality of the remote control and built-in speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 446 reviews
  • Rated 5 out of 5 stars

    TCL Qled review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. The motion view is a plus and makes a difference when watching Disney+ or MAX. The dark colors are great. Not an oled but almost comparable for the price. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sceptical about purchasing this brand, because I’ve never heard of it. I’m very happy with the picture quality and ease of operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome. The graphics are incredible and are SO realistic. It’s pretty insane. I got a 65” and it looks great in my living room

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ShaJ,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing for a first time buyer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although i only had it for 2 weeks because i traded it in for the 55 inch had the better price deal, it impressed me all the way. It was my first TCL experience and it was amazing. I extremely loved the screen design, the ratio was outstanding, had little to no bezel and looked very sharp. The remote response was great the picture quality was great. Its an all WIN tv, i only wished the 55 inch that i have now had the same screen designed but still very beautiful!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 50" version for the spare bedroom and returned the next day, Picture was horrible, had red outlines around the faces and bodies on both regular antenna tv and HDR movies. Tried lots of different calibration settings and it wouldn't clear up. Have the same tv but 55" version in master bedroom and it doesn't have any problems, excellent picture after calibration. Was probably a panel problem. Exchanged for Hisense 50" U6H, excellent picture right out the box.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BigErn,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer support

  • Rated 3 out of 5 stars

    Ok. Not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok. Not great. Clunky User Interface and took some time to connect to Google Home. Picture quality is average. Almost returned but decided to keep to avoid the Hassel. It's not terrible. That's about all I can say about it. No frills.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DavidF,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Great TV with OS issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a bargain for the price and specs. I did enjoy the display and features. But I have had mounting issues with the google OS that has gotten worse over the years. When it does perform, it is very acceptable

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi EddieR,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV for a Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been pleasantly impressed by this TV in it's capability and compatibility thus far. If there were anything that I'd have to say, I am dialing down the saturation and brightness, especially since it is in a dimmer room, and the colors seem quite vivid compared to most. It hooked up seemlessly to my soundbar, and has had very little issue with a computer pushing 4K content to it as well. The Wi-Fi and on-board software both seem strong and capable thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent quality for the price point

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality for the price. I had previously purchased a different entry level QLED and the picture quality difference between the two is night and day. Very glad I returned the other one and purchased the 5 series TCL instead. I am also a fan of the google interface. The remote takes a little getting used to, but it is intuitive enough that it did not take long. Bottom line is, you'll be hard pressed to find a better combination of performance and value in this size/price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Budget Gaming TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! I use this strictly for gaming, and it’s such an awesome value compared to other large TV’s geared towards gaming.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Nate,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this tv it's my 2nd one how ever I got the wrong tv sent to me I got the 4 series instead of the 5 I have been with best buy for about 15years I gave it 3 stars because of my time and I have to take it back now would of gave it 5 stars.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Escobar,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Once you get your correct order, if you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Cool tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a good deal! Great TV for the price! We use it as a display to show family pictures. Sometimes we watch content. Definite motion blur on sports.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture, bad remote and compatibility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great TV. Picture quality is good and I like the built in smart features. My only gripe is that the remote doesn’t seem to be able to work with my sound bar. Doesn’t even seem like any of TCLs sound bars are compatible with the remote. Since the TV doesn’t work well with universal remotes, I’m stuck with two remotes for this TV. It’s annoying, so I may end up getting an Apple TV and pretending this TV doesn’t have smart features. Only reason I’m keeping the TV is I didn’t realize Best Buy’s return period is much less than 30 days.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi rbg1234,

      Thank you for taking the time to provide your feedback. If your soundbar supports HMDI ARC and CEC, we recommend connecting via HDMI ARC and making sure that CEC settings on the TV are enabled. This should allow the TV remote to control the volume of the soundbar. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great value, good tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as you aren't looking for oled levels of performance this TV is a great middle ground of cost versus performance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok tv for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok tv, never could watch a movie on Amazon Prime Video. That app has some serious bug issues. Does not handle motion smoothing well in fast-moving movies. I did return the tv at the end.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Oscarb,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Thank you Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite it is open box TV but it is so great deal. Very good condition.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MichaelM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Google tv, Picture quality

    Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a great TV. Great picture, great sound.. the Google TV stuff is neat, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV smart

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best sumar TV, sistem Google very Easy to manipulate and connect in oda the house

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ChristopherG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was made on a recommendation from a coworker and am very pleased with the results

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MikeA,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for price, coming from OLED tv owner.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a bit of a TV snob but wife and kids wanted an extra tv to use for working out and miscellaneous items. I currently have an LG OLED and will say for cost this TV is really good. Set up was a breeze, picture quality is way better than expected for being 60hz refresh rate. For under 500$ it gas pushed me to look at the higher end models of TCL. Sound is much better then 90% of tvs ive heard as well.

    I would recommend this to a friend