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Customer Ratings & Reviews

Your price for this item is $75.99
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The comparable value price is $379.99

Customer reviews

Rating 4.2 out of 5 stars with 446 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the 50" Class 5-Series QLED 4K UHD Smart Google TV for its exceptional picture quality, budget-friendly price, and easy setup process. They appreciate the vibrant colors, sharp images, and smooth gaming experience. However, some customers have expressed concerns about the TV's software issues, limited viewing angles, and the quality of the remote control and built-in speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 446 reviews
  • Rated 3 out of 5 stars

    OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box, the picture looked terrible. Took a lot of finessing the display settings, but eventually got the image to look good

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JarrettL,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Visually great, irritating experience m

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it's job, looks great. But software wise, it's lacking extremely.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great bedroom tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it seems excellent. I’m using it as my bedroom tv and it’s perfect. Turn off all the image processing and it really does have a decent picture. Sound quality is on par with any of these very thin flat screens. If you are using it for your main tv a sound bar would be a must.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good but …

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good in overall but a bit slow and the black pictures are not very dark. This is compared to my previous brand S_ _Y

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works as well as would be expected. Google interface is a little wacky, but all in all a tv that for the price is good enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Xmas present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a xmas gift for my 13-year-old son. He loves it!!

    I would recommend this to a friend
  • Pros mentioned:
    Google tv

    Rated 4 out of 5 stars

    Great display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still need some work to be done, need some calibration but overall for a less than $500 tv is pretty good. Glad they added Google tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Picture, Terrible Sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality for the price but the sound is absolutely atrocious and crunchy. Huge yikes. We needed to buy a soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great TV, Bad Guide on Google Version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it, except when on antenna using the tuner the guide didn't work very well as most of the list wouldn't populate (this is only reason 3 star instead of 5). Thus, I returned it & bought the ROKU version on which the guide works great. I do like that Google TV offers separate login, so my daughter would only have access to apps I setup for her. The picture was great & TCL customer support is very helpful.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Trav,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience with the Antenna Channel Guide. We're glad to see that you were already able to receive assistance and find a resolution. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Churchlady113

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great TV beautiful picture, but sometimes while watching a program it flashes a pinkish color on the screen.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Joseph
      TCL Customer Support

  • Rated 4 out of 5 stars

    A really good second TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good TV with an excellent feature set, but the picture color is a bit off, and the local dimming is a tad slow, but still a great deal for what you get. For a main living-room TV I would suggest saving your money and getting a true high-end set with better wide-angle viewing, but for playrooms and bedrooms it is perfect. Keep your eye out for sales, I got my 50" for $360.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Shmee,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good………………………………..:..:::.::::::::::::::::::::::::::

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Great interface, all the apps and services. Can't go wrong with Google TV and TCL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good tv dor the price. Ilove the resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent assistance and very knowledgeable in every aspect of my purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good nightlight, but a bad TV. The color is very difficult to tune so that it actually looks good, and it will reset itself to look horrible again after a few weeks. I went in to get a Samsung and was talked into this piece of junk by the salesperson, who was probably told to help get rid of these pieces of garbage.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Dante,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    tcl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price. We are enjoying it. Would recommend if looking for an affordable tv

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    OK for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK for the price but color is not great. Often faces shine like they are from another world. I've tried to fix it but can't figure it out. It does not happen all the time which is also frustrating. The remote leaves much to be desired also. Fast forward etc is really bad on the Sling app.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BarbH,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good quality good solid picture and sound!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv open box and have no complaints. The picture and sound quality are on point

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality not as good as I thought but still a low price option for a good picture.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Elcid,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! There are options available to adjust the settings to better fit your personal preference. If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support