Customer Ratings & Reviews
- Model:
- 50S546
- |
- SKU:
- 6470258
Customer reviews
Rating 4.2 out of 5 stars with 446 reviews
(446 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.0
Rating 4.0 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers value the 50" Class 5-Series QLED 4K UHD Smart Google TV for its exceptional picture quality, budget-friendly price, and easy setup process. They appreciate the vibrant colors, sharp images, and smooth gaming experience. However, some customers have expressed concerns about the TV's software issues, limited viewing angles, and the quality of the remote control and built-in speakers.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Perfect for what we wanted!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what we needed! Initial 55 was to big , exchanged for this tv as suggested, great suggestion!
I would recommend this to a friendRated 4 out of 5 stars
Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only complaint is the sound isnt amazing but definitely a great value with a limited budget!
I would recommend this to a friendRated 4 out of 5 stars
TCL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales people were very knowledgeable as I was looking for an easy to use TV for my 86 year old aunt.
I would recommend this to a friendRated 4 out of 5 stars
Decent but not perfect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality tv for the price. Remote control could absolutely be improved and made better quality.
I would recommend this to a friendRated 3 out of 5 stars
Average tv.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think TCL is a bang for your buck kind of brand. If you are not too serious about quality on TV this one should work perfectly fine for you. But If you do take quality seriously, stay away from this tcl model. Also, do not get the tcl tv with the Google operating system. It is extremely glitchy and it gets aggravating at times. Otherwise, its good enough.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Alexander,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Everything is OK except casting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast delivery. Everything seems to be ok, except that cast is lagging a little bit.
I would recommend this to a friendRated 4 out of 5 stars
Looks great but software needs work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great tv but make sure to take it off eco mode or else you will have major lag navigating the menus
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi NightWatch,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Bad TV. Disconnects from WIFI and Freezes!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad TV. Within the first month of buying, it disconnected from WIFI 5 times already (I have to restart the TV to get it to comnect again), and it froze once (no response from remote control, I had to disconnect the TV power and plug it back in). Terrible quality.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MohammedA,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
All right
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to pick it out myself no sells men to help Walked around for 20 minutes still no help
I would recommend this to a friendRated 3 out of 5 stars
Narrow angle of view
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Android software works much better than this tcl than it did on the Hisense I returned. However, I’ve never seen a tv with such odd angle of view behavior. Directly in front the picture is good, but if you are even 30deg off the colors change. For my location is ok but I have a hard time recommending it for that reason.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Remote control
Rated 3 out of 5 stars
TCL TVs are great - operating system depends on pe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot use my iPhone as a remote similar to Roku.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Tadao,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Nice TV with good sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV, but a bit hard to adjust the coloring just right
I would recommend this to a friendRated 4 out of 5 stars
Great TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. My 2nd tcl and for budget tvs they're very good.
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy! Thank you, Joseph TCL Customer Support
Rated 1 out of 5 stars
DO NOT BUY- TRASH TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hundreads of dead pixals within months of USE. I just wasted 400$ on this piece of garbage. Never buying TV from best buy again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi FaisalC,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great Buy!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love the TCL brand TVs. I’ve always been an avid fan of Samsung tv’s, but I gave TCL a try about a year ago and have been purchasing this brand ever since!
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a great cost to quality ratio. It was just what I was looking for.
I would recommend this to a friendRated 2 out of 5 stars
Beware of ads and talk back media
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In lieu of a Toshiba fire tv that I purchased for my birthday that didn't work, I purchased this TCL Roku TV that is a Google TV. TCL did great with Roku however not the same since turned into a Google TV. Their suggestions take over the viewers experience and are overwhelming limiting the consumers quick choice ability. Also I've not been able to take off talk back media player feature that keeps interrupting viewing at any time. Furthermore the remote is very sensitive if slightly touched and has a return button at a very unlikely location. Wish I'd known that this is not a Roku TV though advertised and labeled as such. One good thing I can add is that my granson says that the graphics are great for his gaming.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Greece55,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
SO-SO TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected more after all the hype from reviews and ratings
No, I would not recommend this to a friendRated 5 out of 5 stars
A little too bright but great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little too bright but great. Have tried to turn down the brightness but no difference. White background almost makes me need sunglasses; maybe some people like it that way.
I would recommend this to a friendRated 5 out of 5 stars
TCL Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, very user friendly, ability to integrate with other smart devices and optics are a plus.
I would recommend this to a friend