Customer Ratings & Reviews
- Model:
- 50S546
- |
- SKU:
- 6470258
Customer reviews
Rating 4.2 out of 5 stars with 446 reviews
(446 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.0
Rating 4.0 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers value the 50" Class 5-Series QLED 4K UHD Smart Google TV for its exceptional picture quality, budget-friendly price, and easy setup process. They appreciate the vibrant colors, sharp images, and smooth gaming experience. However, some customers have expressed concerns about the TV's software issues, limited viewing angles, and the quality of the remote control and built-in speakers.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Comment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price but hard to setup. Have had this make before and did not have problem I had with this one
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Daddy likey
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It do what it do well. When it does what it do, I likey.
I would recommend this to a friendRated 3 out of 5 stars
Hard to tune color
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get the colors adjusted to my liking. Was a great price for the tv, Not what I expected. I returned the tv.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RedP,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture and features various settings that can be adjusted to better fit personal preference. Given the opportunity, we could have looked into this for you and tried to help. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great Buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. No complaints at all. The tv meet all my needs
I would recommend this to a friendRated 1 out of 5 stars
Google tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's way to slow at startup. It would blank out and kept saying driver error.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jason,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL 50”
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture…………………………………………………………….?,!,!((,?!!!!??
I would recommend this to a friendRated 3 out of 5 stars
Ok for gaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent for gaming. Not so good for tv streaming. People looked washed out and tv cant process facial details.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Deezy,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
No good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image was coming and going after 10 days, it started to shut off by itself
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JairoC,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Very slow and poor Google TV integration
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's just a really slow tv. Takes forever to turn on, and you'll turn it off and on three times while trying to turn it on. All screens load slowly. Wifi connection seems to have issues. Google TV just isn't quite all the way integrated. Google TV is a great product. But the integration isn't there. Casting to the tv is slow and clunky. But the screen is nice.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello Cody,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Joyce
TCL Customer Support
Rated 3 out of 5 stars
#1 customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was not as promised,. Help line was not helpful. The people at the store were great.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Joseph
TCL Customer Support
Rated 3 out of 5 stars
Tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome clarity, way too dark. Darkness was a deal breaker.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Sweet,
Thank you for taking the time to provide your feedback. There are options available to adjust the settings to better fit your personal preference. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Don't buy this lemon!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV ever purchased. The TCL implementation of Google TV can't stay connected to the internet. Turn it on and hope you get the main menu. Then select any app and you will certainly get the buffering spinner, and likely never launch the app. If an app does launch, expect constant buffering as the TV says "lost connection". I fixed the issue 100% by connecting a Chromecast Google TV 4K to an HDMI input. So this is not my home Internet issue. This is a TCL / Google TV OS issue. TCL says they fixed the issue with a recent update, NOT!! Don't buy this lemon.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BlairM,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
I wantend to like you.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean the TCL tv was ok. I will still have it if disney plus work on it. Google tv is pretty slow if I have to say. The tv have a great screen after you get the screen settings right. And like I said Disney plus just did not work. I try everything rest, deleting the app, unpulging it, you name I try it. Call disney they couldn't help me. After that I was done. TCL great tv , could try a liitle on google home. What a disappointment. Hopefully it get updates to fix the problems.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello Thehonestguy,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Joyce
TCL Customer Support
Rated 2 out of 5 stars
it’s only OK for gaming
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is super slow for smart applications and the The color the tone that the TV is set up it’s weird not happy with it
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AndresN,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:ColorCons mentioned:Software, Speakers
Rated 4 out of 5 stars
Great picture, clunky interface, awful speakers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL 5 series is an awesome alternative for those who want to spend a little less. The colors and hdr where awesome. The tv lacks hdmi 2.1 features but has a cool gaming mode. Google tv is still clunky on these tvs, so it isn’t as fast as it should be. The only disappointment and what prompted me to return this tv, was the 8 watt speakers they went with. A sound bar is almost a must for this tv
No, I would not recommend this to a friend Rated 2 out of 5 stars
Hit or Miss with open box items
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up getting a open-box verison and had to return it. it was not the model with VRR
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Joker,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. This 5-Series featuring Google TV does indeed support Variable Refresh Rate (VRR). If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I WILL NEVER NEVER EVER ORDER FROM BEST BUY. THEY CAN NOT KEEP UP WITH TGE DEMAND IN THEIR PRODUCTS NOR CAN THEY KEEP UP WITH THEIR CUSTOMERS!! THEY WAS SUPPOSED TO COME INSTALL MY TV TWICE AND DID NOT SHOW UP BOTH TIMES. THEN WHEN YOU CALL TO SEE WHAT HAPPENED THEY ACT LIKE THEIR LOST CONFUSED AND STUPID
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello Cbrockett,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
- Pros mentioned:Picture quality, Price
Rated 4 out of 5 stars
Great TV, difficult to disable internal speakers.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality image, great price. A warning: On the Google TV setup there is no way to disable internal speakers. I had to hook up an apple TV and split off the audio to my stereo. This might not be the case if using an ARC. Internal speakers are not very high quality.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
HDR settings don’t save
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The HDR10 picture settings reset every time the tv is turned off and on. This renders HDR10 content unwatchable because of the video processing that’s enabled by default.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CaseyT,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
So option to not use TV speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can not turn off TV speaker. Do not buy if you are using external speaker or entertainment Center arch hdmi
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jbjohns2,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support