Customer Ratings & Reviews
- Model:
- 50S546
- |
- SKU:
- 6470258
Customer reviews
Rating 4.2 out of 5 stars with 446 reviews
(446 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.0
Rating 4.0 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers value the 50" Class 5-Series QLED 4K UHD Smart Google TV for its exceptional picture quality, budget-friendly price, and easy setup process. They appreciate the vibrant colors, sharp images, and smooth gaming experience. However, some customers have expressed concerns about the TV's software issues, limited viewing angles, and the quality of the remote control and built-in speakers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excelent for casual gaming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Photos do not do this tv justice it looks way better in person.
I would recommend this to a friend Rated 1 out of 5 stars
DONT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not enjoy the picture quality at all. Was really expecting alot better for a Q screen. Should have gone with the Hisense Really wanted to return it by missed the deadline
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JeremiasG,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Decent upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price and decent app selection (at least for what I used everyday). Had a Nvidia Shield connected to it, and UI looks different despite all claimed as Google UI? Whatever, it works fine for me.
I would recommend this to a friendRated 4 out of 5 stars
Short and sweet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does it’s job for the price…………………….,,,………………………..
I would recommend this to a friend- Cons mentioned:Software
Rated 1 out of 5 stars
Unstable TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is unusable due to software. Paid 600$ to barely be able to watch Netflix
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Georgie,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 1 out of 5 stars
Screen is failing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV in May 2022 and 5 months later there are horizontal lines running across the bottom 1/4 of the screen. Unacceptable.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JoeG,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support