Deals Worth GiftingShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $365.99
Clearance
The comparable value price is $429.99

Customer reviews

Rating 4.5 out of 5 stars with 901 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the 50” Class 5 Series QLED 4K UHD Smart Roku TV for its exceptional picture quality, affordable price, and user-friendly Roku platform. Many customers expressed satisfaction with the TV's vibrant colors and excellent image quality. The easy setup process was also widely appreciated. However, some customers mentioned limitations with the remote control, narrow viewing angles, and occasional issues with dead pixels and short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 900 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    What I have come to expect from TCL

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is excellent. First download the IPQ app (check phone requirements) to calibrate colors, it does make a difference and it works for the 2020 5 series, 2018-present 6 series, and the right series tv. It only works with certain phones because the phone camera has to be certified and be good enough to accomplish. With that said this tv was good out if the box, for the money or regardless. The colors pop and the brightness is impressive. Not as good as the 6 or 8 series of course, but still great. The tv handles motion reasonably well. I have been watching college football, indycar and no problems so far. The tv does have some black crush, which is expected in this price rang. The Roku operating system is awesome, Spectrum app prevents needing a box or cables (tv and power cable only (wireless internet for stream). As for the concerns with quality, we have purchased 6+ TCLs over the last 5 or 6 years. All still work and have impressive pictures, we have been giving the older ones to family members as we upgrade. The thing I love about this company is the keep coming out with better products and with the new 6 and 8 series mini led are starting to innovate in the industry. Due to the limit of size the photos dont do the tv justice. Super happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Viewing angle

    Rated 5 out of 5 stars

    Great price

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. I got mine open box so even better! The quality is very nice, metal legs and frame around the tv. Easy interface and controls and you can even use your mobile device as a controller. Dolby vision, HDR, 4K and all. The only other tv I had was an LG many many years ago and it would always lag and can’t get much apps. Nicest TV I’ve owned, but the only downside is it doesn’t have the best viewing angles, too far to the side or too high/low the colors are washed out. Apple airplay so I can put anything from my apple devices on the screen. I never used the internal speakers so I can’t comment on that. The screen is a glossy style so it does get dirty easier and catches more reflections. Pros: -4 HDMI ports (1 eARC) -digital, toslink output -nice quality -easy to wall mount Cons: -short power cable -viewing angles -occasionally slow load times

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Gaming & 4K TV for the $$$$

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 40" original tcl the had just 1080p. Predominately used for gaming and netflix. Once I hard-wired ps4 pro and the new 50" tcl to internet, matched all my 4k, dolby audio, ipq calibration (ummm, guys this can only be done on a google pixel phone, it says so, duh), have to say the picture and sound blows me away compared to what i had. No lag noticed anymore when playing, super sharp picture, great contrast. This was recommended by RTINGS.com as one of the better gaming tv's for the price...compared to tv's costing 3-4x as much!! On top of that, best buy is my go to for major entertainment purchases and they did not let me down. Matched another competitors price and had it here in less than a week. Thanks for making me a happy customer BB and TCL.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love our new TV!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great! We haven't experienced any issues. My partner and I each had different preferences especially with color tones, brightness, pixelation, and glare. This brought together what we thought was important, and it is a great addition to our living room. I was also skeptical about the smart tv features, but I've been pleasantly surprised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TLC Roku QLED

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and I'm a 72 year aged female. Picture is great for my viewing. Found some suggestions online to adjust settings for picture. Very satisfied with purchase. Use sound bar for better voice sound since I have minimal hearing loss. Easy to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV it’s amazing thinking of buying another one for my living room, I definitely will spend the rest of my thousands of dollars

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Beautiful picture

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv for gaming and has a wonderful picture give this tv a 10 out of 10

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Tinatv,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound sucks from tv speakers and that's why I have surround sound .. great picture with easy setup... So simple yet brilliant.. in the words of George Costanza "two cups in the front two loops the back how do they do it"

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV and Sales Associate

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just moved to area. Needed new TV. Read reviews on this TCL model. Price was great. Very pleased. The color is perfect and the sound is fine for me without a sound bar .The associate at store was great helpful and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best Value you can get for a TV!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this smart TV for my dad and he loves it. I found it on rtings.com and they do very thorough reviews on there. It was rated among the highest for budget tv's. Very satisfied with this tv's performance and it's unquestionably a great value. Follow my YT channel @ Lil Rice Muncher Gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL QLED 5-Series 50”

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Samsung TV because I was told it’s the best one, but it didn’t work well with my Bolt TiVo. I took it back and bought TCL QLED. It have five inputs and easy to use Smart Hub. It is an amazing and glad I bought that TCL QLED! My two TiVo’s works well with this TCL. I love the Smart TV features, and I don’t need to have Roku and Apple TV devices hook up because TCL QLED have them installed already. See photo attach.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good hardware but bad software support

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was nice when it came out but the soft support isn’t great. Their YouTube app has issues with linking to the phone and it’s the only what that has that issue. After a year, no software update. I would avoid these 2nd tier brands not because of bad hardware but due to bad software support.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KevD,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year parts and labor manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at [email protected] with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Lovely tv with Built-In Roku!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv! Love the bright, sharp picture and the sound! This tv did not disappoint. My husband and I loved it so much, we’re purchasing a second one for the guest bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    AWESOME TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV excellent price. I got the last one they had in stock at the time, glad I went in

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice TV, but defective out of box.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price, but broken out of the box. I was very excited to get this TV, but as soon as plugged it in and powered it on there were 2 dead pixle lines going across the TV. Aside from that, the picture is great for the value. I will be taking it back and requesting another Non Defective one.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Dude,

      Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. It is great to see that you are already in the process of getting a replacement unit. If you run into any trouble or need any sort of further assistance, we would be more than happy to help! Simply reach out to us at [email protected] with your contact information, and reference this review. Furthermore, if you receive your replacement unit and would like help setting up your TV, we would be more than happy to walk you through the process. We look forward to helping you get started!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Another great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent other than being hung a bit too high it’s great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv...Worth the price!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with this flat smart TV. Only thing is the sound is low...we are planning to add a sound bar to improve that. However the TV is well worth the price!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dreaded vertical lines issue common with TCL QLED

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 2 years then the dreaded vertical lines issue happened. Tried the reset procedures and bought another month. Problem returned and the reset procedure didn’t work. What a disappointment.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JJnTX,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great picture and sound from this TV. Was perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied and happy with these tvs. I bought one for my guest room and garage. Perfect for for both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator LG

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! So roomy. Holds so much! Beautifully designed. Fingerprint proof!

    I would recommend this to a friend
Sponsored