Customer Ratings & Reviews
- Model:
- 50S535
- |
- SKU:
- 6422763
Customer reviews
Rating 4.5 out of 5 stars with 901 reviews
(901 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers value the 50” Class 5 Series QLED 4K UHD Smart Roku TV for its exceptional picture quality, affordable price, and user-friendly Roku platform. Many customers expressed satisfaction with the TV's vibrant colors and excellent image quality. The easy setup process was also widely appreciated. However, some customers mentioned limitations with the remote control, narrow viewing angles, and occasional issues with dead pixels and short lifespan.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and it looks perfect on my deck!!!!!
I would recommend this to a friend - Cons mentioned:Viewing angle
Rated 1 out of 5 stars
Bad, narrow viewing angle.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not buy. Roku interface as implemented by this TCL TV was unusable. Very narrow viewing area: just looking from one side of chair to other, you could see the colors washing out.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Dave,
Thank you for taking the time to provide your feedback. There are options available to adjust the settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, expert picture settings, and more. Hope this helps & happy viewing!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So bright and easy to use with the included roku s
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Buy something better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is good motion is terrible everything is like broken up in pieces also tv resets itself if you go back or forward to fast and you miss parts of what your watching until it comes back on you have to watch the TCL RUKU SCREEN until your tv comes back on
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
TCL TRUTHS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have new problems with our Dish Service. For one example: 1) Can’t get our Bluetooth Soundbar to receive a signal. We were on phone with a Dish Tech for a good long while, trying to get it working. It worked well with our other television ‼️ It’s a big pretty picture. We are really blessed to have it.
I would recommend this to a friendRated 5 out of 5 stars
Get Yourself one of these
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really a very nice TV for the money; and a ROKU TV to boot! You will not go wrong with this tv. Perhaps could be better on adjusting brightness and contrast for the most demanding viewer; but to everyday viewers, excellent
I would recommend this to a friendRated 4 out of 5 stars
Qled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything as advertised, but I was told it had voice command, not on this one. Every time you turn on TV you have to choose input which is annoying because I mostly use my cable box and cable remote.
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent service, excellent price, excellent staf
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exvellent service for an excellent TCL flat screen smart TV at an excellent price all in the middle of a pandemic. The staff is amazing & very, very, helpful. They go above & beyond for the elderly, thank you.
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv! my only small complaint is sometimes when you go over to live tv from the menu, it says no signal and takes a minute for it to connect before it switches over. Other than that, I love this tv.
I would recommend this to a friendRated 4 out of 5 stars
The light
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only giving it a 4 star because when you turn it off at night there’s a white light at the bottom of the tv and i like to sleep in pitch black darkness it honestly disturbed me but I’m getting used to it
I would recommend this to a friendRated 4 out of 5 stars
TCL TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is pretty good. Had a problem with the first one as it was damaged when we took it out the box and plugged it in. I took it back the the exchange was easy and smooth. No issues with the replacement.
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great and the delivery was on time. The technician was very knowledgeable, please and very helpful in giving us the information we needed for the new TV. All in all a great experience.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy good help
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is just what I wanted. The staff was helpful when I had to take it to store and check it out for me. The box had several holes in it and I was concerned it was damaged. But it wasn’t.
I would recommend this to a friendRated 4 out of 5 stars
Very Good - TCL TV & 85" Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase went well all products up and on line. Best Buy installation of my 85" Sony TV by Magnolia or the Geek Squad was excellent (Gino). I always purchase at Best Buy and will continue to do so.
I would recommend this to a friendRated 4 out of 5 stars
Great bargain for the size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love this TV, my only drawbacks are that I have it in my bedroom and it has a light that is way too distracting for me when the TV is turned off., and it isn’t as energy saving as I would have liked.
I would recommend this to a friend- Pros mentioned:Roku
Rated 3 out of 5 stars
Thoughted id get same day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is great no complaints. However purchased as store pickup same day guess their inventory was not correct had to wait till it got delivered. That of course was not the plan.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Kaye,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
d
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really the best bang for your buck in this price range. The colors are surprisingly well calibrated from the factory, don't waste your money on BB display calibration
I would recommend this to a friendRated 4 out of 5 stars
Mr.Boujee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a solid TV but if you want real quality your gonna have to spend more, you get what you pay for. I still feel like I could have got a bigger tv with same quality for about the same price. But I don’t regret buying it.
No, I would not recommend this to a friendRated 4 out of 5 stars
Decent TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is decent. I mainly watch movies in the night where the experience has been satisfactory. I have noticed slight shimmers when there is a fast paced scene and you can notice blurs around the subject at times
I would recommend this to a friendRated 1 out of 5 stars
Lemon, do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this 50S525 via fed ex yesterday. I noticed the right top corner had pixels that were a bit smudged along the edge. 1 hour later there was a 6 inch line of dead pixels. By 6 hours, the line of dead pixels was 16 inches long. Since it seemed like a keeper after setting up, I put the trash out for garbage day. I called Best Buy later once the problem started and the best they can do is send me a label, but hello...the box has been picked up by garbage collector. I can’t carry a 50” tv up to the store in manhattan on the bus or subway during a pandemic. I don’t understand what they want me to do with this 500$ Lemon (after tax and warranty).
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support