Customer Ratings & Reviews
- Model:
- 50Q550G
- |
- SKU:
- 6551173
Customer reviews
Rating 4.5 out of 5 stars with 1202 reviews
(1,202 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 50" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV's stunning picture quality, vibrant colors, and ease of use, finding it to be a great value for the price. However, some users experienced slowdowns with the operating system and remote control functionality. While many praise the color and refresh rate, concerns were raised regarding app performance and occasional system instability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I was apprehensive at first, my TV came with missing parts due to the warehouse not properly sealing it before shipping it out, but the manufacturer did a great job of assisting me with replacements. Once I got the Tv set up, I was blown away by the picture quality, although to be fair, my previous TV was a 39 inch from 2014 which isn’t hard to beat these days. Picture quality is great, the Smart features work wonderfully, and the sound quality with the ARC connection to my Samsung sound bar is phenomenal
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Cjljazz44
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture, quality and value. Searched many options to get a new TV for my Mother-inlaw. This was excellent choice.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
TCL bedroom TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and ease of use. Only thing I find not up to par is it seems slow reacting to the remote, changing things on the tv.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PaulZ,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Quality and value for the price. Boxed carefully.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was well packaged and carefully protected in the box. It is connected to a Roku and Xfinity stream box with HDMI. Third HDMI ARC connects to an Onkyo receiver. My previous Samsung led TV quit working after 6 years. Easy to set up only having to attach the legs. Had to review settings for screen set up. You can find recommendations on Google for this particular Model. Qled picture is different and slightly better than standard LED. No regrets so far and happy to have purchased on sale.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Love my TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very pleased with this purchase! My TV has great picture quality and is very easy to use!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi HeatherM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Processor speed
Rated 2 out of 5 stars
Not the best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this TV about 4 months now. Picture is good. Sound is good. The gripe I have is the processor for this tv is very slow. It takes about a minute for it to fully turn on. Usually the sound comes on before the picture. It freezes often. When switching between apps, it takes a while. I’ll be very surprised if it lasts the year.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TrueBlueHue3,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Processor speed
Rated 4 out of 5 stars
It’s your average TCL television
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV overall, especially if you are just looking for your average television. However, the interface is a little slow, and the hdmi CEC operability is limited at times (I have an Apple TV and soundbar connected.)
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Awesome tv at a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a really great, high quality tv at a very reasonable price with all the bells and whistles like the big names
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Buysomewhereelse,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound for the price. easy to work with settings. Enjoying Google tv vs Roku, but a little slow at times.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crystal clear picture. Beautiful sound. Recommend!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Fantastic Value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic TV for the value. Refresh rate is fast and PS5 looks amazing on it. So far, no issues. I'd buy it again.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Good quality for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good reviews on line. Good picture and sound for the price. Easy to use and 2 year extended warranty was a good price.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DavidH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
TCL 50” TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture, very easy to set up. I highly recommend this tv. Can’t get a better tv for the price I paid!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi CarlS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing Picture for the Money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am amazed at how good the picture on this TV is. It has inky blacks and gets pretty bright on small light sources. This is considerably better than the 3 year old more expensive LG I replaced. I am also amazed on the quality of older 80’s movies from cable. So TVs like Vizio have trouble in lower quality older movies but I just watched the Goonies and it truly felt close to a modern 4k movie. For the price this thing was on sale you will not find a better TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very Good experience with TCL Q5 and Best Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its been one year using TCL Q5, very good experience. Initially I was planning to buy a LG or Samsung but like the specification of this TV and glad I purchased one. Also love the Best Buy Aventura store and the services
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality and great menu. Easy to setup and use great quality for the price
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PeterH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
50 inch TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV I bought is really nice. It has a really clear picture. I use it every day. Really easy to use for me to use as well.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi NilesLauderbaugh,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Processor speed
Rated 4 out of 5 stars
Good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv , pictures quality is pleasing but runs a little slow sometimes. Other than that no issues
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MatthewF,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Color
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a small bedroom I use as den and wanted something to replace my 46 inch Sony Bravia from 2010 as the colors were getting worn and dull! I purchased this 50 inch online as a black Friday special for 249 and couldn’t be happier. Brilliant colors and brightness, everything looks amazing. The sound was OK but was totally lacking bass, So I bought 24 inch Vizio sound bar which sounds amazing. Very happy with my purchase. Now my den Is my place to watch movies!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Bonefishgrill67,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Operating system
Rated 4 out of 5 stars
Great Picture but a clunky boot/start up often
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture and good apps... Very slow to start up @ times... Not sure I'm fan of a Google TV OS
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BenS,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support